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- Tasks: Support the Homes team with administrative tasks and exceptional customer service.
- Company: Advance Northumberland drives economic growth and tackles inequalities in the region.
- Benefits: Enjoy competitive salary, generous leave, wellness support, and exclusive employee perks.
- Why this job: Join a dynamic team making a real impact in the community while gaining valuable experience.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: This is a temporary role covering maternity leave, perfect for gaining experience in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Administration Assistant Advance Northumberland
About Us
We are a diverse property and investment company who deliver opportunities to improve prosperity, tackle inequalities and drive economic growth in support of Northumberland County Council. We collaborate with stakeholders and partners to deliver positive physical and economic development and focus on the needs and aspirations of the county.
We have the recognition of being a Real Living Wage Employer, and other awards such as our Ambassador Status with the NECA Shine award, and the Ambassador Status for the Better Health at Work Award.
Advance Northumberland, has a number of different divisions – Ascent Homes, Investments, Homes, Projects, our Commercial team and a relatively new division Green Futures, which includes our Ecology and Sustainability team. All of these are supported by our Corporate Services team.
- Ascent HomesAscent Homes is an agile developer buying, developing, delivering, and selling across a wide range of projects both new build and refurbishment. Ascent have delivered over 600 new homes in Northumberland, generated over £97.4 million over the last five years, and 75% of spend has been invested in local companies.
- ProjectsOur Project team are a critical component of the company’s unique mix of skills. The team manage the delivery of projects across the county. The team are working on £34.5 million projects that are currently in construction, £76.5 million projects in the development stage, and have created over 700 construction jobs in development. Recent projects that have been delivered are Morpeth and Berwick Leisure Centres, The Market Pavilion in Blyth and Bedlington town centre.
- CommercialThe commercial team have a diverse portfolio of quality business accommodation to rent, including industrial units, offices, business parks, and fully managed workspaces. Currently, we have a 96% occupancy rate, 100% statutory compliance, £148 million portfolio asset value, and over 600 businesses operating from our properties.
- InvestmentsOur investments team are the regeneration vehicle to deliver physical regeneration through Northumberland. We contribute significantly to the profit of the property and development portfolios, working with the Advance Northumberland Project team to deliver on significant projects in Northumberland. One of our major investment sites is the Northumberland Energy Park, which is home to JDR’s cable factory.
- HomesHomes offer an outstanding range of quality, affordable homes to rent in Northumberland. We are passionate about delivering exceptional customer service and offer accessibility and security for those wanting to rent. Statistics show that 97% satisfaction with the repairs provision. 100% satisfaction with the overall letting experience, and 97% satisfaction with the condition of the property.
The Role – Administration Assistant – Temporary Post for 12 Months
Based – Wansbeck Workspace, Ashington.You will be working at the Advance Northumberland Wansbeck Workspace, located in Ashington, Northumberland, Rotary Parkway, NE63 8QZ.
As an Administrator in our Homes team, you will support all of the administration needs of our tenant liaison team. Your line manager will be Scott, our Homes Manager.
The purpose of this role is to provide a flexible and adaptable administrative support service to the Homes Team, liaising with customers, contractors and suppliers whilst delivering exceptional customer service.
This role is offered on a temporary basis to cover maternity leave and will end on the return to work of the postholder.The Benefits of working for us:
We care about our colleagues and their wellbeing and have been nationally recognised for this. Apart from the competitive salary, we also have fantastic benefits. We focus on our colleague’s health, wealth, and lifestyle. We like to think our benefits package is one of the best around! Here is an example below on what you can expect.
- Salary – Competitive with excellent benefits and performance related pay
- Annual leave– s tart with 26 days, increasing to 31 days with service.
- Pension– Generous employer contributions of 8%. You pay 2%, although you can choose to pay more if you want.
- Financial Benefits– Enjoy the security of free life assurance, an employee referral scheme (earning £1,000 per recruited referral), and our Cash plan with discounts and cashback at top retailers. Free on-site parking at all locations.
- Wellbeing & Lifestyle Services– Access our colleague assistance programme with 24/7 support, GP services, mental health support and, dental and optical plus a range of other health therapies. We also have a cycle to work scheme and home electronics schemes, both of which are salary exchange, so you pay less National Insurance. We have extensive health campaigns from our award-winning Better Health at work team. Option to join our private healthcare scheme on completion of probation.
- Motoring Benefits – Take advantage of exclusive employee vehicle-leasing schemes, through NHS Fleet.
To Apply
Please send us your CV, and a letter of application, stating why you want to work for us, and what you would bring to the role.
Applications will close for this position at 10.00am on 26 th August 2025
Interviews will be held on Thursday 4 th September 2025
We may close this vacancy early if we receive a high volume of applications.
No agencies please
Latest vacancies
Assistant Site Managers- Based Longhorsley, New Hartley, Blyth, Northumberland
We will Advance Northumberland\’s economic prosperity, regenerate communities, improve livability and create a more connected and aspirational County
Get in touch to see how we can support you and your business.
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Administration Assistant employer: Advance Northumberland
Contact Detail:
Advance Northumberland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Familiarise yourself with Advance Northumberland's various divisions and projects. Understanding their mission and recent developments will help you tailor your conversations during networking or interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Connect with current or former employees on LinkedIn to gain insights into the company culture and the specific responsibilities of the Administration Assistant role. This can provide you with valuable information that you can use to stand out during the interview process.
✨Tip Number 3
Prepare to discuss how your skills align with the customer service focus of the Homes team. Think of examples from your past experiences where you provided exceptional support or resolved issues effectively, as this will demonstrate your fit for the role.
✨Tip Number 4
Research the benefits offered by Advance Northumberland and be ready to discuss how these align with your own values and career goals. Showing that you appreciate their commitment to employee wellbeing can make a positive impression during your interview.
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Administration Assistant role. Focus on your administrative skills, customer service experience, and any specific software or tools you are proficient in.
Craft a Compelling Cover Letter: In your cover letter, express why you want to work for Advance Northumberland specifically. Mention their commitment to community development and how your values align with theirs. Be sure to include what you can bring to the Homes team.
Showcase Your Customer Service Skills: Since the role involves liaising with customers, contractors, and suppliers, provide examples of your previous customer service experiences. Highlight situations where you went above and beyond to assist clients or resolve issues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Advance Northumberland
✨Research the Company
Before your interview, take some time to learn about Advance Northumberland. Understand their mission, values, and recent projects. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Think about common interview questions for administrative roles, such as your experience with customer service or how you handle multiple tasks. Prepare specific examples from your past that demonstrate your skills and adaptability.
✨Showcase Your Communication Skills
As an Administration Assistant, strong communication is key. Be ready to discuss how you effectively liaise with customers, contractors, and suppliers. Highlight any relevant experiences where you successfully managed communications.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared to ask your interviewer. This could be about the team dynamics, the challenges they face, or what success looks like in this role. It shows your enthusiasm and engagement.