Registered Support Manager in Poole

Position: Registered Support Manager

Location: Poole, Bournemouth

Hours: 37.5

Salary: This role includes an additional £2,000 yearly allowance once Registered Manager status is achieved

Closing Date: 3rd March 2026

Job Ref: 4930

We regret to inform you that Advance is unable to accept any sponsorship requirements.

Are you motivated, competent and experienced? Then we have the job for you, apply below or contact us for more information.

About The Role

Would you like to work somewhere where you get to make a real difference every day? We are seeking a highly motivated Autism & Positive Behaviour Support Registered Manager to work closely with the Operations Manager, leading and directly line managing a support team across Poole and Bournemouth. You will oversee high quality support for adults with learning disabilities, mental health, autism and behaviours of concern living in their own homes, ensuring individuals are at the heart of all we do. You will be working in a complex needs transition home for adults between age of 16 and 25 and supporting them to transition from childhood into adulthood. You will lead by example, championing outstanding, personalised support and ensuring compliance with regulatory standards. You will create a culture where your team feel valued, supported and equipped with the skills, confidence and tools to deliver the best possible outcomes. Success in this role means individuals receive the highest quality support and are empowered to live their best lives.

Key Responsibilities

• Deliver safe, person-centred and empowering support, ensuring safeguarding, MCA compliance and accurate documentation.
• Promote independence, communication and meaningful community participation.
• Recruit, train and support a skilled, values-driven team, providing supervision, coaching and effective performance management.
• Maintain strong communication, a positive team culture and efficient rota planning.
• Ensure high CQC standards and compliance with audits, contractual requirements, H&S, fire safety and GDPR.
• Manage service budgets effectively and work collaboratively with families, commissioners and professionals.
• Lead Autism and PBS assessments, behaviour analysis and data-informed behaviour support plans.
• Use assessment tools (AFLS, FAI), deliver PBS/Autism training and contribute to Communities of Practice.
• Participate in a rolling on-call rota (one week at a time, including evenings and weekends) to support regional emergency escalations, with additional pay for each on-call day.

Person Specification – Essential

• Level 4 Diploma in Adult Care (or equivalent), including Principles of Leadership & Management, or willingness to complete.
• Experience delivering high quality, personalised support in Health and Social Care.
• Practical experience supporting people with autism and/or complex behaviour.
• Understanding of support planning, risk assessing and reviewing personalised support.
• Ability to lead, motivate and coach teams, set clear expectations and manage performance.
• Confident, professional, compassionate and respectful approach.
• Strong verbal and written communication skills.
• Proficiency with ICT systems including Microsoft Office and digital care platforms (e.g., iPlanit).
• Knowledge of Data Protection Act 2018, GDPR and confidentiality requirements.
• Commitment to equality, diversity, inclusion and PRIDE values.
• Ability to work flexibly, including some weekends, bank holidays, waking nights or sleep-ins.
• Ability to coach staff in managing behaviours that challenge and promote reflective practice.

Desirable

• PBS, PBM or NAPPI Accredited Trainer or commitment to register within 3 months.
• Experience managing teams, setting objectives and achieving goals.
• Skills in person-centred rota planning.
• Experience developing behaviour support plans for individuals with complex needs or autism.
• Knowledge of: Health & Social Care Act 2008 CQC requirements and guidelines Social housing regulatory frameworks.
• Experience with budget and financial management.

For more information about the role please contact Sinti Breitenberga on 07703820997 or Email: Sinti.Breitenberga@advanceuk.org

About The Organisation

Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry‑recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to its customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.

Benefits Of Working For Advance

• Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
• Sector specific training is provided as part of induction plus opportunities for professional development
• Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
• Long service awards payable in 5 year increments
• Golden Hello/refer a friend receive up to £500
• Cycle to work scheme
• Access to our Employee Assistance Programme
• Free DBS (Disclosures and Barring Service)
• Excellent opportunities to progress your career within Advance
• Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.

Safeguarding

At Advance, Safeguarding is embedded in our organisational culture it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support or of any member of our team please don’t hesitate to get in touch. Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.