Casual Support Worker in London

Location: Springtail Court, E7

Hours: Zero contracted hours (Mon–Sun, including weekends, days, evenings, holidays and sleep‑ins)

Salary: £16.59 p/h inc holiday & GEO, £14.80 p/h excluding holiday pay

Job ref: 5131

About The Role

Would you like to work somewhere where you get to make a real difference every day? Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you.

Advance is looking for Casual Support Workers in Springtail Court to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care.

Responsibilities:

• Assisting with personal care and hygiene (if required)
• Medication administration (if required)
• Support with preparing and cooking meals
• Support with attending medical appointments
• Support with social activities
• Support with independent skills
• Support with domestic duties such as cleaning and laundry
• Keeping accurate records and updating care plans as required
• Keeping up to date with your training
• Ensuring the premises are secure and safe during the night
• Supporting with meal times and food preparation (if required)
• Supporting with regular checks on the customer to ensure their safety

Advance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments.

About The Candidate

Don’t need experience in care to be successful. What matters are your values, passion and determination to make a difference in the lives of people with autism or learning disabilities.

If you think a Casual Support Worker role sounds right for you, you will need to be:

• Good at working on your own and within a team
• Excellent at communicating with people
• Able to complete quality support records
• Able to work every other weekend
• Ability to follow a Support Plan and Risk Assessments and maintain customer records
• Need to be literate and numerate in English
• Willingness and ability to achieve the Care Certificate

About The Organisation

Advance is a national, not‑for‑profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry‑recognised qualifications and realise your career aspirations.

We are an equal opportunities employer who values its staff and the difference they make to customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.

All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat customers and our commitments in relation to how they will be treated as a member of staff.

Benefits Of Working For Advance:

• Flexible hours to fit around you and the needs of our customers
• Paid mileage and travel time between appointments
• Sector specific training is provided as part of induction plus opportunities for professional development
• Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
• Long service awards payable in 5 year increments
• Golden Hello/refer a friend receive up to £500
• Access to our Employee Assistance Programme
• Free DBS (Disclosures and Barring Service)
• Excellent opportunities to progress your career within Advance
• Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.

Safeguarding

At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.

We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch.

We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.

Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.