At a Glance
- Tasks: Manage properties and support tenants in achieving sustainable tenancies.
- Company: Advance, a not-for-profit housing association dedicated to transforming lives.
- Benefits: Generous holiday, professional development, discounts, and career progression opportunities.
- Other info: Flexible working options and a supportive team culture.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 35047 - 35047 € per year.
Location: Bournemouth, Hampshire and Weymouth - Remote and Home working
Hours: 35 contracted hours per week
Salary: Up to £35,047.12 per annum (depending on experience) + £2,280 per annum car allowance, pro rata
Closing Date: 08 June 2026
Job ref: 5059
As travel is a requirement of the role, a full current driving licence and access to a vehicle is essential.
We regret to inform you that Advance is unable to accept any sponsorship requirements.
About The Role
This is a 6-month temporary opportunity for a Regional Housing Officer to make a real difference within Advance, a specialist supported housing association. In this role, you’ll help us provide safe, secure and well‑managed homes across Bournemouth, Hampshire and Weymouth, with flexibility for some home working. You’ll manage a varied portfolio of rented and shared ownership properties, working closely with customers, colleagues, local authorities and support providers to ensure sustainable tenancies and high‑quality homes. We’re looking for someone who can step in, build strong relationships quickly, and deliver a positive, respectful service that supports people with learning disabilities, physical disabilities and those working towards greater independence.
What You’ll Do
- Manage a patch of properties, ensuring homes are safe, compliant and ready to let
- Work closely with customers, support providers and local agencies to create positive tenancy outcomes
- Carry out viewings, sign‑ups and tenancy visits, supporting customers to maintain their homes
- Monitor rent accounts, address arrears and follow agreed procedures, including court attendance where required
- Respond to ASB concerns, neighbour disputes and customer queries with empathy and professionalism
- Keep accurate tenancy and housing records on our systems and ensure lettings and property standards are met
- Support customers with welfare benefits, mutual exchanges, and accessing wider services
- Promote tenant involvement, events and community investment initiatives
What We’re Looking For
- Experience in housing management and knowledge of relevant legislation
- Confident working with diverse customers, including those with mental or physical disabilities
- Strong communication, relationship‑building and problem‑solving skills
- Ability to use housing databases (Open Housing or similar) and produce clear reports
- Someone who brings our PRIDE values — Partnership, Respect, Inclusion, Drive, Efficiency — to life
- GCSEs in Maths and English (or equivalent); enhanced DBS required
About The Organisation
Advance is a national, not‑for‑profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry‑recognised qualifications and realise your career aspirations.
Equal Opportunities Statement
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
Benefits Of Working For Advance
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part‑time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain discounts on cinema tickets, shopping vouchers and more
- Long service awards payable in 5 year increments
- Golden Hello / refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Safeguarding
At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively, and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch.
An enhanced DBS disclosure will be required for this role, the cost covered by Advance.
Candidate Application Contact
For more information about the role please contact Stephen Allen (Email: stephen.allen@advanceuk.org).
Closing Statement
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
Regional Housing Officer - 6 Months Temporary in Bournemouth employer: Advance Housing and Support
Advance is an exceptional employer dedicated to transforming lives through quality housing and support services. With a strong commitment to employee development, we offer extensive training, professional growth opportunities, and a supportive work culture that values diversity and inclusion. Our flexible working arrangements, generous holiday entitlement, and unique benefits such as the Cycle to Work scheme make Advance a rewarding place to build your career while making a meaningful impact in the community.
Contact Detail:
Advance Housing and Support Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Housing Officer - 6 Months Temporary in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Advance or similar organisations. A friendly chat can open doors and give you insights that might just help you land that Regional Housing Officer role.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing management and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and ensure you can showcase your skills effectively.
✨Tip Number 3
Showcase your passion for supporting diverse communities. When you get the chance to speak with potential employers, share your experiences and how you embody the PRIDE values. This will demonstrate that you’re not just looking for a job, but a place where you can truly make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Advance team and contributing to our mission.
We think you need these skills to ace Regional Housing Officer - 6 Months Temporary in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Housing Officer role. Highlight your experience in housing management and any relevant skills that align with our PRIDE values. We want to see how you can make a difference!
Showcase Your Communication Skills:Since this role involves working closely with diverse customers, it's essential to demonstrate your strong communication and relationship-building skills. Use examples from your past experiences to show how you've successfully engaged with others.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and ensure your key achievements stand out. We appreciate straightforwardness and clarity, so make it easy for us to see why you're the right fit!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Advance Housing and Support
✨Know Your Stuff
Make sure you brush up on housing management principles and relevant legislation. Familiarise yourself with the specific challenges faced by people with disabilities and how you can support them. This knowledge will show that you're serious about the role and ready to make a difference.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use examples from your past experiences to demonstrate your relationship-building skills. Remember, they want someone who can quickly establish trust with customers and colleagues alike.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss scenarios where you've successfully resolved conflicts or addressed customer concerns. Highlight your empathy and professionalism in these situations, as they are key qualities for a Regional Housing Officer.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of properties you'll manage, or how they measure success in this role. This shows your genuine interest and helps you assess if the organisation is the right fit for you.
