At a Glance
- Tasks: Provide top-notch admin support to our regional management team and help make a difference.
- Company: Join Advance, a leading not-for-profit supporting people with disabilities and mental health conditions.
- Benefits: Enjoy 25-30 days paid holiday, professional development, and discounts on cinema tickets and shopping.
- Other info: Hybrid working, excellent career progression, and a commitment to diversity and inclusion.
- Why this job: Be part of a mission-driven team that transforms lives and values your contributions.
- Qualifications: Strong organisational skills, confident communication, and proficiency in Microsoft Office required.
The predicted salary is between 27999 - 27999 € per year.
Location: South and Southwest (Cornwall, Dorset/ Bournemouth, Poole, and Christchurch/ and Hampshire) - Hybrid working
Hours: 37.5 contracted hours per week
Salary: £27,999.21 per annum
Closing Date: 21 June 2026
About the Role:
At Advance, we put the people who draw on our support at the heart of everything we do. We’re looking for a proactive and organised Regional Assistant to provide high‑quality administrative and operational support to our regional management team. You’ll be a key point of contact for colleagues, customers and external stakeholders, helping managers deliver outstanding support across the region. This is a varied role where no two days are the same, ideal for someone who enjoys working collaboratively, staying organised and making things happen.
About you:
- Provide comprehensive administrative and personal assistant support to the Head of Operations and regional management team.
- Act as a first point of contact for customers, colleagues, families and external stakeholders, signposting queries appropriately.
- Support recruitment activity including posting vacancies, arranging interviews, updating systems and supporting pre‑employment checks.
- Coordinate meetings, diaries and regional events, including minute‑taking and following up actions.
- Maintain accurate records, databases and filing systems, ensuring data protection and confidentiality at all times.
- Support managers with reporting, contract returns and meeting deadlines.
- Work closely with HR, Finance, Quality, Business Development and other regional teams to support effective service delivery.
- Share positive stories and achievements from the region to help promote the work Advance does.
To be successful in this role you must have:
- Experience providing administrative support in a busy, fast‑paced environment.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Confident communication skills, both written and verbal.
- Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and confidence using databases and systems.
- GCSEs (or equivalent) including English and Maths.
- Understanding of confidentiality, data protection and information security.
- An enhanced DBS check is required for this role.
About the organisation:
Advance is a national, not‑for‑profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry‑recognised qualifications and realise your career aspirations.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
Safeguarding:
At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.
As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.
We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch.
Contact: Ryan.Brummitt@Advanceuk.org
Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
Regional Assistant - South and Southwest in Truro employer: Advance Housing and Support Ltd
Advance is an exceptional employer dedicated to transforming lives through high-quality housing and support services. With a strong commitment to employee development, we offer comprehensive training, career progression opportunities, and a supportive work culture that values diversity and inclusion. Located in the beautiful South and Southwest regions, our hybrid working model allows for flexibility while you contribute to meaningful work that makes a real difference in the community.
Contact Detail:
Advance Housing and Support Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Assistant - South and Southwest in Truro
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Advance.
We think you need these skills to ace Regional Assistant - South and Southwest in Truro
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Assistant role. Highlight your relevant experience in administrative support and how it aligns with what we do at Advance.
Show Off Your Organisational Skills:Since this role is all about staying organised, give examples of how you've managed multiple priorities in the past. We want to see that you can juggle tasks like a pro!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly and gets the attention it deserves.
How to prepare for a job interview at Advance Housing and Support Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Regional Assistant. Familiarise yourself with the key tasks like providing administrative support, coordinating meetings, and supporting recruitment activities. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple priorities or deadlines. Be ready to discuss how you keep things organised and ensure nothing falls through the cracks.
✨Communicate Confidently
As a first point of contact for various stakeholders, confident communication is crucial. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to show your engagement and interest in the role.
✨Understand Their Values
Advance places a strong emphasis on their PRIDE values and commitment to diversity. Research these values and think about how they resonate with your own beliefs. Be prepared to discuss how you can contribute to creating a supportive and inclusive environment.
