At a Glance
- Tasks: Manage properties, support tenants, and ensure homes are safe and compliant.
- Company: Advance, a specialist supported housing association with a focus on community.
- Benefits: Generous holiday, professional development, and perks like discounts and a cycle scheme.
- Other info: Flexible working options and excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 35047 - 35047 € per year.
This is a 6‑month temporary opportunity to work as a Regional Housing Officer within Advance, a specialist supported housing association. In this role you’ll provide safe, secure and well‑managed homes across Bournemouth, Hampshire and Weymouth, with flexibility for some home working. You’ll manage a varied portfolio of rented and shared ownership properties and work closely with customers, colleagues, local authorities and support providers to ensure sustainable tenancies and high‑quality homes.
What you’ll do:
- Manage a patch of properties, ensuring homes are safe, compliant and ready to let.
- Work closely with customers, support providers and local agencies to create positive tenancy outcomes.
- Carry out viewings, sign‑ups and tenancy visits, supporting customers to maintain their homes.
- Monitor rent accounts, address arrears and follow agreed procedures, including court attendance where required.
- Respond to ASB concerns, neighbour disputes and customer queries with empathy and professionalism.
- Keep accurate tenancy and housing records on our systems and ensure lettings and property standards are met.
- Support customers with welfare benefits, mutual exchanges and accessing wider services.
- Promote tenant involvement, events and community investment initiatives.
What we’re looking for:
- Experience in housing management and knowledge of relevant legislation.
- Confident working with diverse customers, including those with mental or physical disabilities.
- Strong communication, relationship‑building and problem‑solving skills.
- Ability to use housing databases (Open Housing or similar) and produce clear reports.
- Someone who brings our PRIDE values – Partnership, Respect, Inclusion, Drive, Efficiency – to life.
- GCSEs in Maths and English (or equivalent); enhanced DBS required.
Benefits of working for Advance:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part‑time hours).
- Sector specific training as part of induction plus opportunities for professional development.
- Access to Perks at Work discounts.
- Long service awards payable in 5‑year increments.
- Golden Hello/refer a friend up to £500.
- Cycle to work scheme.
- Access to Employee Assistance Programme.
- Free DBS.
- Excellent opportunities to progress your career within Advance.
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold).
Equality, diversity and inclusion:
We are an equal opportunities employer who values its staff and the difference they make to their customers. We are committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
Safeguarding:
Safeguarding is embedded in our organisational culture. It is the responsibility of all staff and partners. If you have any concerns about the welfare or safety of someone we support, please get in touch.
Contact:
For more information about the role please contact Stephen Allen at stephen.allen@advanceuk.org.
Regional Housing Officer - 6 Months Temporary employer: Advance Housing and Support Ltd
Advance is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture that values diversity and inclusion. With flexible working arrangements, competitive benefits including generous holiday allowances and sector-specific training, employees are empowered to make a meaningful impact in the communities they serve across Bournemouth, Hampshire, and Weymouth. Join us to be part of a dedicated team that embodies our PRIDE values and fosters sustainable tenancies for our customers.
Contact Detail:
Advance Housing and Support Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Housing Officer - 6 Months Temporary
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Advance and understanding their PRIDE values. Think about how your experience aligns with their mission and be ready to share specific examples that showcase your skills in housing management.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing the job! It streamlines the process and ensures your application gets the attention it deserves. Plus, you’ll be one step closer to joining a fantastic team!
We think you need these skills to ace Regional Housing Officer - 6 Months Temporary
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your housing management experience and any relevant qualifications to show us you’re the right fit for the Regional Housing Officer role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your values align with our PRIDE values. We want to see your personality come through, so don’t hold back!
Showcase Your Communication Skills:As a Regional Housing Officer, strong communication is key. In your application, give examples of how you've effectively communicated with diverse customers or resolved conflicts. This will help us see your problem-solving skills in action.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Advance Housing and Support Ltd
✨Know Your Stuff
Make sure you brush up on housing management principles and relevant legislation. Familiarise yourself with the specific challenges faced by tenants in Bournemouth, Hampshire, and Weymouth. This will show that you're not just interested in the role but also understand the local context.
✨Showcase Your Empathy
As a Regional Housing Officer, you'll be dealing with diverse customers, including those with disabilities. Prepare examples of how you've handled sensitive situations in the past, demonstrating your ability to communicate with empathy and professionalism.
✨Be Ready for Practical Questions
Expect questions about managing rent accounts, addressing arrears, and dealing with ASB concerns. Think through scenarios where you had to solve problems or make tough decisions, and be ready to discuss your thought process.
✨Highlight Your Team Spirit
This role involves working closely with colleagues, support providers, and local agencies. Be prepared to talk about your experience in building relationships and collaborating with others to achieve positive outcomes for tenants. Show how you embody the PRIDE values in your work.
