At a Glance
- Tasks: Provide top-notch admin support to our regional management team and engage with customers.
- Company: Join Advance, a not-for-profit transforming lives through housing and support services.
- Benefits: Enjoy 25-30 days paid holiday, professional development, and discounts on shopping and cinema tickets.
- Other info: Hybrid working, excellent career progression, and a commitment to diversity and inclusion.
- Why this job: Be part of a mission-driven team making a real difference in people's lives.
- Qualifications: Experience in admin roles, strong organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 27999 - 27999 € per year.
Location: South and Southwest (Cornwall, Dorset/ Bournemouth, Poole, and Christchurch/ and Hampshire) - Hybrid working
Hours: 37.5 contracted hours per week
Salary: £27,999.21 per annum
Closing Date: 21 June 2026
About the Role: At Advance, we put the people who draw on our support at the heart of everything we do. We’re looking for a proactive and organised Regional Assistant to provide high‑quality administrative and operational support to our regional management team. You’ll be a key point of contact for colleagues, customers and external stakeholders, helping managers deliver outstanding support across the region. This is a varied role where no two days are the same, ideal for someone who enjoys working collaboratively, staying organised and making things happen.
About you:
- Provide comprehensive administrative and personal assistant support to the Head of Operations and regional management team.
- Act as a first point of contact for customers, colleagues, families and external stakeholders, signposting queries appropriately.
- Support recruitment activity including posting vacancies, arranging interviews, updating systems and supporting pre‑employment checks.
- Coordinate meetings, diaries and regional events, including minute‑taking and following up actions.
- Maintain accurate records, databases and filing systems, ensuring data protection and confidentiality at all times.
- Support managers with reporting, contract returns and meeting deadlines.
- Work closely with HR, Finance, Quality, Business Development and other regional teams to support effective service delivery.
- Share positive stories and achievements from the region to help promote the work Advance does.
To be successful in this role you must have:
- Experience providing administrative support in a busy, fast‑paced environment.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Confident communication skills, both written and verbal.
- Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and confidence using databases and systems.
- GCSEs (or equivalent) including English and Maths.
- Understanding of confidentiality, data protection and information security.
- An enhanced DBS check is required for this role.
For more information about the role please contact Diane Benden at diane.benden@advanceuk.org between Monday - Friday 9am - 5pm.
About the organisation: Advance is a national, not‑for‑profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry‑recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
Benefits of working for Advance:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
Safeguarding: At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch. Contact: Ryan.Brummitt@Advanceuk.org Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Regional Assistant - South and Southwest in Cornwall employer: Advance Housing and Support Ltd
Advance is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member is valued. With comprehensive training, opportunities for professional growth, and a commitment to diversity and inclusion, employees can thrive in their roles while making a meaningful impact on the lives of those they support. Located in the beautiful South and Southwest region, Advance provides a hybrid working model that promotes work-life balance, alongside generous benefits such as paid holidays, a cycle to work scheme, and access to employee discounts.
Contact Detail:
Advance Housing and Support Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Assistant - South and Southwest in Cornwall
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Advance. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Advance’s values and recent projects. Show us you’re passionate about our mission and how you can contribute to making a difference.
✨Tip Number 3
Practice common interview questions with a mate. This will help you articulate your experience and skills confidently, making it easier for us to see you in action.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Regional Assistant - South and Southwest in Cornwall
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like your organisational prowess and communication skills.
Show Your Passion:Let us know why you want to work at Advance! Share your enthusiasm for supporting people with disabilities and mental health conditions. A personal touch can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and helps us keep track of your application.
How to prepare for a job interview at Advance Housing and Support Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Regional Assistant. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like providing administrative support and coordinating meetings.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple priorities. Be ready to discuss how you keep track of tasks and deadlines, as this will demonstrate your capability to handle the fast-paced environment.
✨Communicate Confidently
Practice your verbal and written communication skills before the interview. You might be the first point of contact for customers and colleagues, so being able to articulate your thoughts clearly is crucial. Consider preparing a few questions to ask the interviewer to show your interest in the role.
✨Understand Data Protection
As confidentiality and data protection are key aspects of this role, brush up on your knowledge of these topics. Be prepared to discuss how you would handle sensitive information and ensure compliance with data protection regulations, which will show that you take these responsibilities seriously.
