At a Glance
- Tasks: Manage properties, support tenants, and ensure homes are safe and compliant.
- Company: Advance, a specialist supported housing association with a focus on community.
- Benefits: Generous holiday, professional development, and perks like discounts and a cycle scheme.
- Other info: Flexible working options and excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 35047 - 35047 € per year.
This is a 6‑month temporary opportunity to work as a Regional Housing Officer within Advance, a specialist supported housing association. In this role you’ll provide safe, secure and well‑managed homes across Bournemouth, Hampshire and Weymouth, with flexibility for some home working. You’ll manage a varied portfolio of rented and shared ownership properties and work closely with customers, colleagues, local authorities and support providers to ensure sustainable tenancies and high‑quality homes.
What you’ll do:
- Manage a patch of properties, ensuring homes are safe, compliant and ready to let
- Work closely with customers, support providers and local agencies to create positive tenancy outcomes
- Carry out viewings, sign‑ups and tenancy visits, supporting customers to maintain their homes
- Monitor rent accounts, address arrears and follow agreed procedures, including court attendance where required
- Respond to ASB concerns, neighbour disputes and customer queries with empathy and professionalism
- Keep accurate tenancy and housing records on our systems and ensure lettings and property standards are met
- Support customers with welfare benefits, mutual exchanges and accessing wider services
- Promote tenant involvement, events and community investment initiatives
What we’re looking for:
- Experience in housing management and knowledge of relevant legislation
- Confident working with diverse customers, including those with mental or physical disabilities
- Strong communication, relationship‑building and problem‑solving skills
- Ability to use housing databases (Open Housing or similar) and produce clear reports
- Someone who brings our PRIDE values – Partnership, Respect, Inclusion, Drive, Efficiency – to life
- GCSEs in Maths and English (or equivalent); enhanced DBS required
Benefits of working for Advance:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part‑time hours)
- Sector specific training as part of induction plus opportunities for professional development
- Access to Perks at Work discounts
- Long service awards payable in 5‑year increments
- Golden Hello/refer a friend up to £500
- Cycle to work scheme
- Access to Employee Assistance Programme
- Free DBS
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold)
Equality, diversity and inclusion:
We are an equal opportunities employer who values its staff and the difference they make to their customers. We are committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
Safeguarding:
Safeguarding is embedded in our organisational culture. It is the responsibility of all staff and partners. If you have any concerns about the welfare or safety of someone we support, please get in touch.
Contact:
For more information about the role please contact Stephen Allen at stephen.allen@advanceuk.org.
Regional Housing Officer - 6 Months Temporary in Bournemouth employer: Advance Housing and Support Ltd
Advance is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture that values diversity and inclusion. With flexible home working options and a commitment to employee development through sector-specific training and career progression opportunities, Advance ensures that its Regional Housing Officers can make a meaningful impact in the communities of Bournemouth, Hampshire, and Weymouth. Additionally, employees enjoy generous benefits such as paid holidays, a cycle to work scheme, and access to an Employee Assistance Programme, making it a rewarding place to work.
Contact Detail:
Advance Housing and Support Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Housing Officer - 6 Months Temporary in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their approach to housing management and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to housing management and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to our mission.
We think you need these skills to ace Regional Housing Officer - 6 Months Temporary in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Housing Officer role. Highlight your experience in housing management and any relevant legislation knowledge. We want to see how you can bring our PRIDE values to life!
Showcase Your Skills:Don’t forget to emphasise your strong communication and problem-solving skills. Give examples of how you've worked with diverse customers, especially those with additional needs. This will help us see how you can create positive tenancy outcomes.
Be Professional and Personable:When writing your application, keep it professional but let your personality shine through! We value empathy and professionalism, so make sure your tone reflects that. Remember, we’re looking for someone who can build relationships with our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Advance Housing and Support Ltd
✨Know Your Stuff
Make sure you brush up on housing management principles and relevant legislation. Familiarise yourself with the specific challenges faced by tenants in Bournemouth, Hampshire, and Weymouth. This will show that you're not just interested in the role but also understand the local context.
✨Showcase Your Empathy
As a Regional Housing Officer, you'll be dealing with diverse customers, including those with disabilities. Prepare examples of how you've handled sensitive situations in the past, demonstrating your ability to communicate with empathy and professionalism.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling ASB concerns or managing rent arrears. Think through your problem-solving strategies and be ready to discuss how you'd approach these situations effectively.
✨Highlight Your Team Spirit
This role involves working closely with colleagues, support providers, and local agencies. Be prepared to talk about your experience in teamwork and how you’ve built positive relationships in previous roles. Show that you embody the PRIDE values they cherish!
