Asset Officer

Would you like to work somewhere where you get to make a real difference every day? If you are looking for a role that is challenging and rewarding, and where your day‑to‑day work makes a real difference to people's lives, we'd love to hear from you. Advance is a national housing and support provider that exists to transform the lives of people with a disability or mental health condition. We've been around for more than 50 years and we are about to launch our ambitious Strategic Plan for the next three years: Customers at the Heart, which sets out how we will continue to evolve, grow and keep customers at the centre of everything we do.

Responsibilities

• Support the delivery of cyclical works, planned investment programmes and major repairs
• Take a key project coordination role to ensure works meet statutory, regulatory and quality standards
• Maintain and update asset management systems, ensuring stock condition data is accurate and up to date
• Support stock condition surveys and lifecycle planning activities
• Monitor contractor and consultant performance, ensuring works are delivered on time and to budget
• Communicate planned works effectively to customers, colleagues and stakeholders
• Coordinate aids and adaptations, ensuring systems reflect all changes
• Assist with contract management, performance monitoring and continuous improvement
• Provide reports and data to support asset planning and decision making
• Support the management of insurance claims and follow through remedial actions
• Work closely with Finance colleagues on budgets, invoices and financial processes
• Promote customer involvement and ensure services meet the needs of our diverse customer base

Qualifications

• Experience within social housing, property services, repairs or asset management
• Understanding of housing, compliance and regulatory frameworks (or willingness to learn)
• Experience of coordinating works, managing contractors or supporting projects
• Strong organisational skills with the ability to manage competing priorities
• Good IT skills, including experience using systems for data, reporting or project tracking
• Excellent communication skills with the ability to work collaboratively with colleagues and customers
• A proactive, solution‑focused approach with a commitment to continuous improvement
• An understanding of, or experience working with, vulnerable customers including those with mental health conditions or disabilities

Requirements

• Evidence of right to work
• Enhanced DBS disclosure, the cost of which will be covered by Advance

Benefits

• Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
• Sector specific training is provided as part of induction plus opportunities for professional development
• Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
• Long service awards payable in 5 year increments
• Golden Hello/refer a friend receive up to £500
• Cycle to work scheme
• Access to our Employee Assistance Programme
• Free DBS (Disclosures and Barring Service)
• Excellent opportunities to progress your career within Advance
• Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.