At a Glance
- Tasks: Manage and grow key accounts in the commercial catering sector.
- Company: Join a vibrant, fast-paced business with growth opportunities.
- Benefits: Hybrid working, career development, and autonomy in your role.
- Other info: Dynamic environment with a focus on customer satisfaction and long-term partnerships.
- Why this job: Make an impact by building strategic relationships and driving revenue growth.
- Qualifications: Experience in account management and the commercial catering industry.
The predicted salary is between 50000 - 60000 £ per year.
UK Wide | Hybrid Working | Full-Time
We're looking for an experienced and commercially driven National Key Account Manager to develop and grow strategic relationships with key customers across the commercial catering sector. Specialising in our Care and Education division working with multi-site operators on a regular basis. Reporting to the Head of Care, you'll manage a portfolio of national accounts, driving revenue growth through service and maintenance agreements, equipment sales, refurbishment projects, and long-term partnership development.
What You'll Do
- Manage and grow a portfolio of national key accounts.
- Build strong relationships with senior stakeholders, procurement teams, facilities managers, operations leaders, and catering teams.
- Identify opportunities for service contracts, maintenance agreements, equipment replacement programmes, and project work.
- Develop strategic account plans and conduct regular customer reviews.
- Prepare proposals, quotations, tenders, and commercial agreements.
- Support kitchen refurbishment, equipment upgrade, and lifecycle planning projects.
- Work closely with Service, Projects, Operations, Finance, and Building Services teams to deliver exceptional customer outcomes.
- Maintain accurate forecasting, pipeline management, and account profitability.
- Act as a trusted advisor, ensuring high levels of customer satisfaction and retention.
About You
- Proven experience in Account Management with some business development experience.
- Experience within the commercial catering industry.
- Strong relationship-building, negotiation, and stakeholder management skills.
- Ability to work with customers in a proactive and consultative manner, leveraging industry knowledge to build trusted partnerships and identify growth opportunities.
- Strong presentation, communication and influencing skills.
- Driven, adaptable and able to manage a varied workload.
- Full UK Driving Licence with the ability to travel and stay away from home when required.
What Success Looks Like
- Growth in revenue and profitability across key accounts.
- High levels of customer retention and satisfaction.
- Increased service, maintenance, and project sales.
- Strong customer partnerships and long-term account development.
- Achievement of annual sales and growth targets.
Why Join Us?
This is an excellent opportunity to join a growing business in a vibrant, fast paced industry where you'll have the autonomy to develop strategic customer relationships, influence commercial growth, and grow your own career with us.
National Key Account Manager – Commercial Catering employer: Advance Group
Join a dynamic and innovative company that values its employees and fosters a culture of growth and collaboration. As a National Key Account Manager, you'll enjoy the flexibility of hybrid working while being part of a supportive team dedicated to delivering exceptional service in the commercial catering sector. With ample opportunities for professional development and a focus on building long-term partnerships, this role offers a rewarding career path in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land National Key Account Manager – Commercial Catering
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential employers and key players in the commercial catering sector. Building relationships face-to-face can really set you apart from the competition.
✨Tip Number 2
Leverage LinkedIn to showcase your expertise. Share insights about the commercial catering industry, engage with relevant content, and connect with decision-makers. This not only boosts your visibility but also positions you as a knowledgeable candidate.
✨Tip Number 3
Prepare for interviews by researching the company and its key accounts. Understand their challenges and think about how you can add value. Tailoring your approach will show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to grow with us. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace National Key Account Manager – Commercial Catering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of National Key Account Manager. Highlight your experience in account management and any specific achievements in the commercial catering sector. We want to see how you can drive revenue growth!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your relationship-building skills and how you've successfully managed key accounts in the past. Let us know why you're passionate about this role and how you can contribute to our team.
Showcase Your Achievements:When detailing your experience, focus on quantifiable achievements. Did you increase sales or improve customer satisfaction? Numbers speak volumes, so let us see the impact you've made in previous roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Advance Group
✨Know Your Accounts
Before the interview, dive deep into the key accounts you'll be managing. Research their business models, recent news, and challenges they face in the commercial catering sector. This will help you demonstrate your understanding of their needs and how you can add value.
✨Showcase Relationship-Building Skills
Prepare examples that highlight your ability to build strong relationships with stakeholders. Think about times when you've successfully negotiated or influenced decisions. Be ready to discuss how you can leverage these skills to foster partnerships in the Care and Education division.
✨Be Ready with Strategic Plans
Come equipped with ideas for strategic account plans. Think about how you would approach service contracts, maintenance agreements, and project work. Presenting a clear vision for how you would manage and grow the portfolio will impress your interviewers.
✨Demonstrate Adaptability
The role requires someone who can manage a varied workload. Share experiences where you've had to adapt quickly to changing circumstances or priorities. Highlight your proactive approach and how it has led to successful outcomes in past roles.
