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For Companies At a Glance
- Tasks: Provide hands-on IT support and manage Microsoft 365 environments.
- Company: Join a growing tech team in a dynamic, dog-friendly environment.
- Benefits: 20 days holiday, pension scheme, flexible working, and regular socials.
- Why this job: Make a real impact while learning new technologies in a supportive team.
- Qualifications: 2+ years in IT support with strong Microsoft 365 knowledge.
- Other info: Fully remote after onboarding; hybrid work available.
The predicted salary is between 23000 - 32200 £ per year.
We’re seeking a capable and proactive IT Engineer to join a growing technical team. This role suits someone with solid experience across Microsoft 365 who can take ownership of issues, support users with confidence and contribute to ongoing modern workplace projects.
Key responsibilities
- Providing hands-on support across hardware, software and Microsoft 365 environments.
- Managing tickets end-to-end, ensuring clear communication and thorough resolution.
- Supporting clients on-site with strong service focus.
- Working across Microsoft 365 services including SharePoint, Teams, OneDrive and Exchange Online.
- Administering and maintaining Intune for device management, policies and compliance.
- Assisting with Azure-based work, including identity, security and platform administration.
- Contributing to cyber security improvements and maintaining good security hygiene across systems.
What we’re looking for
- 2+ years’ experience in IT support or IT engineering.
- Strong, hands-on knowledge of Microsoft 365, including admin areas.
- Strong understanding of core cyber security fundamentals.
- Confident communicator who remains calm under pressure and delivers excellent service.
- Someone curious, motivated and willing to learn new technologies.
- Comfortable working in a dog-friendly office.
Nice to Have
- Practical experience with Intune for device and policy management.
- Driving license and car (to get to onsite).
- Ability to work from a PSA.
Working pattern
- Fully on-site for the first 6–12 months for onboarding, training and security requirements.
- Opportunity for one hybrid day per week after this period.
Benefits
- 20 days’ holiday plus bank holidays, increasing annually to 25.
- Employee pension scheme.
- Potential for flexible working.
- Regular company socials.
Salary from £23,000
Locations
IT Support Engineer {FULLY REMOTE} in Kent, Westerham employer: Advance Computer Services Ltd
Contact Detail:
Advance Computer Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer {FULLY REMOTE} in Kent, Westerham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work with Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with Microsoft 365 and IT support. This gives you something tangible to discuss during interviews and shows you're proactive.
✨Tip Number 3
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd handle specific issues with Microsoft 365 or cyber security challenges. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace IT Support Engineer {FULLY REMOTE} in Kent, Westerham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and IT support. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on knowledge and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've tackled IT issues and supported users in the past – we love a good story!
Show Off Your Communication Skills: As an IT Support Engineer, clear communication is key. In your application, demonstrate your ability to explain complex tech concepts in simple terms. This will show us that you can keep clients informed and calm under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Advance Computer Services Ltd
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365, especially the admin areas. Be ready to discuss your hands-on experience with SharePoint, Teams, OneDrive, and Exchange Online. This will show that you’re not just familiar with the tools but can also navigate them confidently.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've managed IT support tickets from start to finish. Highlight your communication skills and how you ensure thorough resolutions. This will demonstrate your proactive approach and ability to handle issues effectively.
✨Cyber Security Fundamentals Matter
Brush up on core cyber security principles, as this role involves contributing to security improvements. Be ready to discuss any relevant experiences or projects where you’ve implemented security measures or maintained good security hygiene.
✨Be Curious and Open to Learning
Express your motivation to learn new technologies, especially in areas like Intune and Azure. Companies love candidates who are eager to grow and adapt, so share any recent learning experiences or certifications that showcase your commitment to professional development.