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- Tasks: Support DIY customers with expert automotive knowledge and sales skills.
- Company: Join Advance Auto Parts, a leader in the automotive retail industry.
- Benefits: Enjoy full-time hours, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic team that values customer service and teamwork.
- Qualifications: 3-5 years of automotive parts experience and strong communication skills required.
- Other info: ASE certification preferred but not mandatory; flexible working hours available.
The predicted salary is between 24000 - 42000 £ per year.
1 week ago Be among the first 25 applicants
Job Description
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
- Provide GAS2 selling experience for DIY customer visits and phone calls
- Achieve personal / store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
- Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Expert at testing and diagnostic equipment for DIY services
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Advanced parts lookup and sourcing
- Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver\’s license
ASE Certification Preferred, But Not Required
Physical Demands
California Residents Click Below For Privacy Notice
https://jobs.advanceautoparts.com/us/en/disclosures
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Motor Vehicle Manufacturing and Retail
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Retail Parts ProStore 7675 employer: Advance Auto Parts
Contact Detail:
Advance Auto Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Parts ProStore 7675
✨Tip Number 1
Familiarise yourself with the specific automotive systems mentioned in the job description, such as internal engines and brakes. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with DIY customers in your local community or online forums. Being able to showcase real-life examples of how you've helped customers will set you apart from other candidates.
✨Tip Number 3
Get comfortable with the inventory systems and POS software commonly used in retail automotive settings. If you can demonstrate proficiency in these areas, it will show that you're ready to hit the ground running.
✨Tip Number 4
Consider obtaining or updating your ASE certification if you haven't already. While it's preferred but not required, having this certification can significantly boost your credibility and make you a more attractive candidate.
We think you need these skills to ace Retail Parts ProStore 7675
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Retail Parts Pro position. Highlight your relevant experience in automotive parts and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your automotive knowledge, sales experience, and any relevant certifications like ASE.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Mention specific examples of how you've achieved sales goals or assisted customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Advance Auto Parts
✨Showcase Your Automotive Knowledge
Make sure to brush up on your knowledge of automotive systems and parts. Be prepared to discuss specific components and their functions, as well as any troubleshooting experiences you've had. This will demonstrate your expertise and suitability for the role.
✨Demonstrate Customer Service Skills
Since the role involves providing a great customer experience, think of examples where you've successfully assisted customers in the past. Highlight your communication skills and ability to build relationships, as these are key to achieving sales goals.
✨Familiarise Yourself with Store Systems
Understanding the store's inventory systems and POS software is crucial. If you have experience with similar systems, mention it during the interview. If not, express your willingness to learn quickly and adapt to new technologies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle specific situations, such as managing inventory or assisting a difficult customer. Practising your responses to these scenarios can help you feel more confident during the interview.
