At a Glance
- Tasks: Lead a team, manage sales goals, and ensure top-notch customer service.
- Company: Join a dynamic automotive retail company focused on DIY and professional customers.
- Benefits: Enjoy full-time hours, potential sales commissions, and opportunities for growth.
- Why this job: Gain leadership experience in a fast-paced environment while making a real impact.
- Qualifications: 2-3 years of team management experience; high school diploma or GED required.
- Other info: Physical demands include lifting up to 100 pounds; must be comfortable in various weather conditions.
The predicted salary is between 28800 - 43200 Β£ per year.
General Manager in Training page is loaded General Manager in Training Apply locations 14472 Richmond Highway ,Woodbridge, VA 22191 time type Full time posted on Posted Yesterday job requisition id R-0522236 Job Description Primary Responsibilities β’ Provide GAS3 selling experience for DIY and professional customers β’ Provide leadership and developmental coaching for store Team Members β’ Achieve personal / store sales goals and service objectives β’ Manage DIY services including battery installation, testing, wiper installs, etc. β’ Ensure high standards of customer service including prompt handling of any complaints for product and operational standards β’ Understand levers to impact P&L β’ Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties) β’ Weekly scheduling process Secondary Responsibilities β’ Assist in backing up operations of commercial delivery program β’ Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors β’ Act like an owner β’ Superior communication and customer service skills β’ Ability to locate and stock parts β’ Safety knowledge and skills β’ Parts and automotive system knowledge skills β’ ASE P2 certified or ASE ready equivalent β’ Ability to execute and train advanced solution, project and product quality recommendations β’ Ability to source from numerous places including special order, FDO, second source, etc. β’ Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services β’ Ability to execute and train inventory systems and store equipment β’ Ability to execute and train POS and Parts lookup systems β’ Ability to review and analyze P&L statement Essential Job Skills Necessary for Success as an Assistant General Manager β’ Working knowledge of automotive systems preferred β’ Speak and write English (bi-lingual a plus); communicate effectively and build strong relationships with customers, peers and upper management β’ Use Microsoft software effectively (Word, Excel required β PowerPoint preferred) β’ Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent β’ Ability to review and analyze business reports, such as profit and loss statement (P&L) β’ Hold others accountable, inspect work quality and give feedback in a way that is inspiring β’ Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Manager In Training up for Success β’ 2-3 years of experience managing a team of 10 β 20 Team Members in a fast-paced and highly dynamic retail environment β’ Successful experience managing profitability; proven financial and business acumen Education β’ High school diploma or general education degree (GED), Bachelorβs degree in business or a related area preferred Certificates, Licenses, Registrations β’ ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures #J-18808-Ljbffr
General Manager in Training employer: Advance Auto Parts
Contact Detail:
Advance Auto Parts Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land General Manager in Training
β¨Tip Number 1
Familiarise yourself with the automotive industry, especially the products and services relevant to DIY customers. Understanding the specifics of battery installations and other services will help you stand out during interviews.
β¨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in fast-paced environments. Highlight any experience you have in coaching or developing team members, as this is crucial for the General Manager role.
β¨Tip Number 3
Prepare to discuss your understanding of P&L statements and how you've used financial data to drive business decisions. This knowledge is essential for managing store profitability and will show that you're ready for the responsibilities of the position.
β¨Tip Number 4
Be ready to showcase your customer service skills. Think of specific instances where you've resolved customer complaints effectively, as this will demonstrate your ability to maintain high standards of service in the store.
We think you need these skills to ace General Manager in Training
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and achieving sales goals. Use specific examples that demonstrate your leadership skills and ability to handle customer service effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the automotive industry and your understanding of the role. Mention how your previous experiences align with the responsibilities listed in the job description, particularly in providing excellent customer service and managing operations.
Highlight Relevant Skills: Emphasise your communication skills, financial acumen, and any relevant certifications like ASE. Make sure to mention your proficiency in Microsoft software, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a General Manager in Training.
How to prepare for a job interview at Advance Auto Parts
β¨Showcase Your Leadership Skills
As a General Manager in Training, demonstrating your leadership abilities is crucial. Be prepared to discuss your past experiences managing teams, how you motivated them, and any specific challenges you overcame.
β¨Understand the P&L Statement
Since understanding profit and loss is essential for this role, brush up on your financial knowledge. Be ready to explain how you've used P&L statements in previous roles to make informed business decisions.
β¨Demonstrate Customer Service Excellence
This position requires superior customer service skills. Prepare examples of how you've handled customer complaints or improved service standards in your previous jobs to illustrate your commitment to customer satisfaction.
β¨Familiarise Yourself with Automotive Knowledge
Having a solid understanding of automotive systems will set you apart. Review key concepts related to DIY services, such as battery installations and wiper blade replacements, and be ready to discuss your knowledge during the interview.