Frontline Council Customer Service Advisor - Flexible Hours in Worthing

Frontline Council Customer Service Advisor - Flexible Hours in Worthing

Worthing Full-Time 20000 - 25000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide friendly customer service and advice across various council services.
  • Company: Adur & Worthing Councils, committed to community support.
  • Benefits: Flexible hours, training provided, and a supportive work environment.
  • Other info: Opportunity to engage with diverse customers in a dynamic setting.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Strong communication skills and a resilient attitude.

The predicted salary is between 20000 - 25000 Β£ per year.

Adur & Worthing Councils are recruiting for a friendly, professional and confident individual to provide information and advice to customers across multiple council service areas, face to face and by phone.

You will work in our Worthing Town Hall contact centre, with flexible duties across our offices in Worthing and Shoreham.

The role requires strong communication skills and resilience as you may engage with vulnerable or distressed customers. Training will be provided, and DBS checks apply.

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Frontline Council Customer Service Advisor - Flexible Hours in Worthing employer: Adur & Worthing Councils

Adur & Worthing Councils is an excellent employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous leave entitlements, flexible working options, and a commitment to diversity, employees can thrive in their roles while contributing to meaningful local governance in the vibrant community of Worthing. Join us in shaping sustainable development and making a real impact in the lives of residents.

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Contact Details:

Adur & Worthing Councils Recruitment Team

We think you need these skills to ace Frontline Council Customer Service Advisor - Flexible Hours in Worthing

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Teamwork
Flexibility