At a Glance
- Tasks: Provide top-notch support for Housing Benefit and Council Tax claims.
- Company: Join a supportive and inclusive team at Adur & Worthing.
- Benefits: Enjoy generous leave, pension scheme, and flexible working options.
- Other info: Diverse workplace with commitment to equality and career growth.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Good numeracy, literacy, IT skills, and customer service experience preferred.
The predicted salary is between 28598 - 31022 £ per year.
Job Information
- Post No: TBC
- Salary: £28,598 – £31,022 p.a.
- Grade: 4
- Hours: 37 h per week
- Place of Work: Worthing Town Hall / Working from home
- Closing date: 12 July 2026
- Interview date: 22 July 2026
Responsibilities
- Provide a first‑class service to customers, ensuring they supply supporting documents for Housing Benefit and Council Tax Support claims, and contact customers by telephone or in writing to obtain further information where needed.
Qualifications
- Numerate, literate and good IT skills.
- Preferable experience in a busy benefits or customer service environment, as part of a team.
- Ability to work to deadlines and communicate confidently with customers and colleagues.
- Previous experience of administering Housing Benefit or Council Tax Support claims is advantageous; full training will be provided.
- The successful candidate will be subject to a Basic DBS clearance and three years employment referencing.
Employment Commitment and Equality
Adur & Worthing is committed to supporting care leavers and operates a guaranteed interview scheme for any applicant meeting the essential criteria. If you are a care leaver under 25, please confirm this in your application. As a Disability Confident employer we aim to offer a fair and proportionate number of applicants declaring a disability, who meet the essential criteria, an interview.
Benefits
- Generous leave entitlement: a minimum of 26 days + Bank Holiday entitlement.
- Local Government Pension scheme.
- Training & development.
- Occupational Health.
- Employee Assistance Programme (EAP).
- Employee resource groups/networks.
- Buddy Support Programme.
- Flexible working options.
Additional Information
Adur & Worthing are committed to a diverse and inclusive workplace. We offer family‑friendly policies, staff engagement forums, and welcome applicants from a variety of backgrounds.
Benefit Assessor in Worthing employer: Adur & Worthing Councils
Adur & Worthing is an excellent employer, offering a supportive and inclusive work environment for Benefit Assessors. With generous leave entitlements, a commitment to employee development, and flexible working options, staff can thrive both personally and professionally while serving the community from the heart of Worthing Town Hall or from the comfort of their homes.
Contact Details:
Adur & Worthing Councils Recruitment Team
