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- Tasks: Install and test digital telecare devices in homes across Lewisham.
- Company: Join Lewisham Council, dedicated to enhancing community services.
- Benefits: Enjoy flexible working hours and the chance to make a real difference.
- Why this job: Be part of a supportive team while helping vulnerable individuals embrace technology.
- Qualifications: Customer service experience and a knack for tech are essential.
- Other info: A clean driving license and access to a vehicle are required.
The predicted salary is between 24000 - 36000 £ per year.
Lewisham Council are looking for a Telecare Installer to join their Adult’s Services.
Responsibilities:
- Working to a schedule of daily visits within the Lewisham borough to remove the existing analogue telecare device and install and test a new digital smart device.
- Work flexibly to exchange an analogue telecare device to a digital device in a domestic setting.
- Keep accurate records of installations and information received at the visit.
Requirements:
- Experience of customer service to vulnerable people and have an aptitude for technology.
- Ability to learn quickly and have a basic understanding of the telecare service.
- Access to your own vehicle and a clean driving license.
Telecare Installer employer: Adult Social Care
Contact Detail:
Adult Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecare Installer
✨Tip Number 1
Familiarise yourself with the latest telecare technology and devices. Understanding how these digital smart devices work will not only boost your confidence during the installation process but also impress the hiring team with your proactive approach.
✨Tip Number 2
Brush up on your customer service skills, especially when dealing with vulnerable individuals. Practice scenarios where you might need to explain technical concepts in a simple way, as this will be crucial in your role.
✨Tip Number 3
Make sure you have a reliable vehicle and check that your driving license is up to date. Being punctual and dependable for daily visits is key, so plan your routes in advance to ensure timely arrivals.
✨Tip Number 4
Network with professionals in the telecare field or join relevant online forums. Engaging with others in the industry can provide insights and tips that may give you an edge during the interview process.
We think you need these skills to ace Telecare Installer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Telecare Installer position. Tailor your application to highlight relevant experience in customer service and technology.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you provided customer service, especially to vulnerable individuals. Mention any technical skills or experiences that demonstrate your aptitude for technology.
Showcase Your Flexibility: Since the role requires working flexibly within the Lewisham borough, mention your ability to adapt to different situations and schedules. Provide examples of how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adult Social Care
✨Show Your Customer Service Skills
Since the role involves working with vulnerable people, it's crucial to demonstrate your experience in customer service. Share specific examples of how you've successfully interacted with clients in sensitive situations.
✨Highlight Your Technical Aptitude
Make sure to discuss your familiarity with technology, especially any experience you have with telecare devices. Be prepared to explain how you would approach learning new systems quickly.
✨Demonstrate Flexibility and Organisation
The job requires a flexible approach to scheduling visits. Talk about your ability to manage time effectively and adapt to changing circumstances while keeping accurate records of your work.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to the installation process. Brush up on the steps involved in replacing analogue devices with digital ones, and be ready to discuss how you would handle common challenges.
