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For Companies At a Glance
- Tasks: Lead library services, ensuring a welcoming environment and excellent customer service.
- Company: Join a supportive team dedicated to community engagement and library advocacy.
- Benefits: Enjoy competitive salary, generous holidays, health services, and flexible working options.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in team leadership and strong communication skills required.
- Other info: Opportunities for career growth and a dynamic work environment await you.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are looking for an experienced team leader who can deliver operational front-line library services, creating a safe and welcoming environment for customers. You will have experience of supervising staff and dealing efficiently with operational procedures. You will be able to model excellent customer service during a time of change, supporting your team with lone working, increasing volunteer roles, and supporting the Open Libraries programme.
There will be the opportunity to promote, advocate and market the library service, and an expectation that you will be able to monitor and improve the performance of the libraries you manage.
You will ensure building processes, procedures and general administrative tasks are completed accurately, as well as directing the staff on site in their frontline duties.
This role calls for strong people skills and the ability to use social media, a keen understanding of the needs of the local community, and an ability to work to targets, meet deadlines, and negotiate with people for strong outcomes. You will be an advocate for the library service, a skilled communicator who can inspire others, and be a champion of change.
This post will require you to travel and work evenings and weekends.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
- Financial benefits such as:
- Norfolk Rewards, our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people.
For an informal discussion please contact Kerry Lingwood at Kerry.lingwood@norfolk.gov.uk or 07450775247.
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Library Manager employer: Adult Learning
Contact Detail:
Adult Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the library sector and let them know you're on the hunt for a Library Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Show off your people skills! During interviews, share specific examples of how you've inspired and led teams in the past. Highlight your ability to create a welcoming environment and how you've dealt with challenges in customer service.
✨Tip Number 3
Get social! Use platforms like LinkedIn to showcase your experience and connect with others in the library community. Share articles or insights about library services to position yourself as a knowledgeable advocate for the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the library service.
We think you need these skills to ace Library Manager
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in supervising staff and leading teams. We want to see how you've created a welcoming environment and modelled excellent customer service in your previous roles.
Be Community-Focused: Demonstrate your understanding of the local community's needs. Share examples of how you've engaged with the community and adapted services to meet their expectations. This is key for us!
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. We appreciate candidates who can communicate effectively and inspire others, so show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Adult Learning
✨Know Your Library Inside Out
Before the interview, make sure you’re familiar with the library's services, community needs, and any recent changes. This will help you demonstrate your understanding of the role and how you can contribute to creating a welcoming environment for customers.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in supervising staff and managing operational procedures. Share specific examples of how you've successfully led a team, especially during times of change, and how you’ve modelled excellent customer service.
✨Engage with Community Needs
Highlight your understanding of the local community and how you can advocate for the library service. Think about ways you can promote and market the library effectively, and be ready to discuss how you would engage with community members to meet their needs.
✨Demonstrate Strong Communication Skills
As a Library Manager, strong communication is key. Prepare to showcase your ability to inspire others and negotiate outcomes. You might want to practice answering questions clearly and confidently, as well as discussing your experience using social media to connect with the community.