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For Companies At a Glance
- Tasks: Join our team to support vital registration services and ensure smooth operations.
- Company: Norfolk County Council, dedicated to serving the community with a friendly team.
- Benefits: Competitive salary, generous holidays, flexible working, and health services.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong IT skills, excellent communication, and a commitment to customer service.
- Other info: Opportunity for career growth and a supportive work environment.
The predicted salary is between 25185 - 35159 ÂŁ per year.
Overview
Clerical Assistant | 8928 | Secondment Opportunity/Temporary Contract until October 2026 | 37 hours per week | ÂŁ25,185 per annum | Scale C | Norwich
The registration service is there to record all the significant events in life. We register births and deaths and take notices of marriage. We conduct and register marriages and civil partnerships and offer other associated services. We need someone to join our team in Norwich as a Clerical Assistant to ensure this frontline service is delivered to customers effectively and efficiently.
Responsibilities
In registration there is a lot to learn and retain and we provide thorough training for all the duties. The successful candidate will be a quick learner, who can perform well under pressure and at speed and is comfortable working on their own. Applicants need to adapt well to change and be flexible as the duties may vary from week to week.
Requirements / Skills
Applicants must possess excellent IT skills, spelling and grammar and will need to have good interpersonal skills. Candidates will need to demonstrate a commitment to great customer service and meet our high expectations for service delivery and teamwork. Travel to other offices within the county may be required, so a valid driving licence and access to a vehicle is essential.
How to learn more
For an informal discussion regarding this vacancy please contact Michelle Edwards, Registration Team Leader, on 01603 306099.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need
- Financial benefits such as:
- “Norfolk Rewards” employee discounts programme
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
Additional information
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 29 September 2025 at 23:59. All other applicants closing date: 6 October 2025 at 23:59.
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Clerical Assistant (8928) employer: Adult Learning
Contact Detail:
Adult Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant (8928)
✨Tip Number 1
Get to know the company! Research Norfolk County Council and their registration services. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to clerical tasks and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of your IT proficiency and customer service experience to the interview. Whether it’s a project you worked on or a situation where you went above and beyond for a customer, having concrete examples will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Clerical Assistant (8928)
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and how you can showcase your skills effectively.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how you fit into our team and how you can contribute to delivering excellent customer service.
Show Off Your IT Skills: Since excellent IT skills are a must for this role, don’t forget to mention any relevant software or systems you’re familiar with. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Adult Learning
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clerical Assistant. Familiarise yourself with the registration service and its significance in recording life events. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your IT Skills
Since excellent IT skills are a must for this position, be prepared to discuss your experience with various software and tools. If possible, bring examples of how you've used these skills in previous roles. This will demonstrate your capability and readiness to hit the ground running.
✨Demonstrate Customer Service Commitment
The role requires a strong commitment to customer service. Think of specific examples from your past experiences where you went above and beyond for a customer. This will illustrate your dedication to providing excellent service and align with the expectations of the hiring team.
✨Be Ready for Change
Flexibility is key in this role as duties may vary week to week. Prepare to discuss how you've adapted to changes in previous jobs. Highlighting your ability to learn quickly and work under pressure will show that you're the right fit for their dynamic environment.
