At a Glance
- Tasks: Support vulnerable residents in finding and maintaining their homes.
- Company: Leading housing association dedicated to social care.
- Benefits: Competitive pay, flexible hours, and a chance to make a real difference.
- Other info: Full-time role with opportunities for personal growth and development.
- Why this job: Join a passionate team and help change lives for the better.
- Qualifications: Experience in supported housing and strong communication skills.
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the Congleton area supporting clients experiencing homelessness, mental health, and substance misuse.
Immediate Start
This role is full time temporary 37.5 hours a week working to a rota covering early shifts and late shifts.
The minimum term for this temporary role is 3 months with a view to become permanent for the right candidate.
If you are passionate, flexible and have experience and knowledge of working with clients who are experiencing substance misuse, homelessness and mental health we would like to hear from you.
AS A Tenancy sustainment officer YOUR DUTIES WILL INCLUDE:
- Delivering an outstanding housing services to vulnerable residents
- Working within the organizations aims and objectives to deliver a customer focused service
- Coordinating tenancy management and rent collections to ensure all housing management income is collected effectively
- Delivering a fair process of applications, carrying out relevant background checks and allocating properties in a professionally and efficient way
- Ensuring supported accommodation is available for use, minimizing void turnaround times If
- ·Managing all H&S and property standards and working effectively as a team to ensure they are maintained
- Previous experience within a tenancy sustainment role or position within a supported housing environment
- Knowledge of the housing benefits system
- Experience of working with vulnerable or challenging adults
- Excellent verbal and written communication skills with the ability to maintain accurate records.
- Ability to work independently using own initiative.
- The ability to manage incidents and undertake lone working. xiskglj
- Driver due to location
We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us.
Job Types: Full-time, possible Temp to perm for the right candidate
Contract length: 3 months minimum
Pay: £13.89 per hour
Expected hours: 37.5 per week
Experience:
- Housing Management: 1 year (required)
- Tenancy Management: 1 year (required)
Tenancy Sustainment Officer in Warrington employer: Adullam Social Enterprises C.I.C
ASE Recruitment is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the vulnerable communities they serve. With a strong commitment to professional development, employees have access to training and growth opportunities within the social housing sector, making it a rewarding place to build a meaningful career. Located in the Congleton and Macclesfield area, the company fosters a collaborative environment where passion for social impact is at the heart of every role.
Contact Detail:
Adullam Social Enterprises C.I.C Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Warrington
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing and care sectors. Let them know you're on the lookout for a Tenancy Sustainment Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of homelessness, mental health, and substance misuse. We want you to show that you're not just passionate but also informed. Practice common interview questions and think about how your experience aligns with the role.
✨Tip Number 3
Don’t forget to showcase your communication skills! Whether it’s during an interview or networking event, be clear and confident when discussing your past experiences. Remember, you’re aiming to demonstrate how you can deliver outstanding housing services to vulnerable residents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us. So, get your application in and let’s make a positive difference together!
We think you need these skills to ace Tenancy Sustainment Officer in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Sustainment Officer role. Highlight your experience with vulnerable clients and any relevant skills that match the job description. We want to see how you can make a positive impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting those experiencing homelessness and mental health issues. Let us know what drives you to apply for this role.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key, make sure your application reflects this. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Adullam Social Enterprises C.I.C
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy sustainment and the specific challenges faced by vulnerable clients. Familiarise yourself with the housing association's mission and values, as well as any recent news or initiatives they’ve launched.
✨Showcase Your Experience
Prepare to discuss your previous roles in supported housing or similar environments. Be ready to share specific examples of how you've successfully supported clients facing homelessness, mental health issues, or substance misuse. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communication is Key
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask the interviewer about their approach to client communication and support.
✨Demonstrate Your Passion
Let your passion for making a positive difference shine through during the interview. Share why you’re dedicated to supporting vulnerable individuals and how your values align with those of the housing association. This will help you stand out as a candidate who truly cares.
