At a Glance
- Tasks: Lead a team providing vital support to individuals facing homelessness and complex needs.
- Company: Join a leading housing association dedicated to making a positive impact.
- Benefits: Earn £14.49 per hour with flexible shifts and potential for permanent role.
- Other info: We value diversity and encourage applicants from all backgrounds.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and understanding of vulnerable individuals required.
The predicted salary is between 14.49 - 14.49 £ per hour.
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire.
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
We have a fantastic opportunity for an experienced Concierge Team Leader to work with a leading housing association in the Bolton area supporting clients experiencing homelessness, mental health, and substance misuse.
Rate of pay: 14.49 per hour 37.5 to 40 hrs per week This is a full time temporary role which can become full time permanent for the right candidate.
About the role - Concierge Team Leader The main purpose of this role is to lead the team who provide the housing management support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping.
You will ensure that the concierge team provide a proactive point of contact for service users who may require support 24 hours a day or in an emergency or crisis situation.
The role is full time of an average of 40 hours per week.
The shift pattern is flexible to give you the ability to interact with your team who work outside of "normal working hours" (nights and weekends).
You will be autonomous in your management of your own working time and rota to ensure the needs of your team are met and services have the staffing requirements expected that contribute to the staffing of a 24-hours-a-day service..
You will ensure a good standard of professional service is given to tenants, residents, and service users (TRS) and that you and your teamwork within the Association's Policies and Procedures.
As a senior member of staff you will be expected to ensure effective working relationships with colleagues and contribute to the maintenance and development of the Associations values, culture and ethos.
About you We are looking for a Team Leader with: Experience of managing staff that work remotely across site and across varying rotas.
An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages.
A flexible, resilient, thoughtful, therapeutic approach to working with people.
An organised person who can multitask Skills in recording and reporting via an online Customer Relationship Management system.
A working knowledge of Health and Safety in the workplace, implications for staff and residents Experience in using CRM systems to audit performance and report key performance indicators to line managers.
Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns.
An ability to demonstrate our values and behaviours and work within our Christian ethos.
Although lived experience is not essential, it is welcomed as part of our workforce.
Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better.
Candidates should have a current, enhanced DBS certificate, if you do not hold a valid DBS Certificate, they must be willing to apply for one.
Candidates will also need to hold a license and have access to their own transport. xsngvjr We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply.
Passion and dedication to making a positive difference to the services we support are what matters the most to us.
Concierge Team Leader in Somerset employer: Adullam Social Enterprises C.I.C
ASE Recruitment is an exceptional employer dedicated to making a meaningful impact in the social housing and care sectors. Located in the Congleton area, we offer a supportive work culture that prioritises employee growth through training and development opportunities, while also providing competitive pay and flexible working arrangements. Join us in our mission to support vulnerable individuals and help them achieve independence, all within a collaborative and inclusive environment.
Contact Details:
Adullam Social Enterprises C.I.C Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Concierge Team Leader in Somerset
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Adullam Social Enterprises C.I.C.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Adullam Social Enterprises C.I.C!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Adullam Social Enterprises C.I.C, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Adullam Social Enterprises C.I.C or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Concierge Team Leader in Somerset
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Adullam Social Enterprises C.I.C:Before hitting send, make sure to tailor your application specifically to Adullam Social Enterprises C.I.C! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Adullam Social Enterprises C.I.C
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
