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- Tasks: Welcome and support residents in a safe, secure environment.
- Company: ASE Recruitment, specialists in social housing and care sectors.
- Benefits: Competitive salary, comprehensive training, and excellent promotional opportunities.
- Why this job: Make a real difference in the lives of vulnerable individuals.
- Qualifications: Experience in support, reception, or security roles preferred.
- Other info: Flexible shifts available; we value diversity and encourage all backgrounds to apply.
The predicted salary is between 10 - 15 £ per hour.
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We are currently recruiting Concierge to work with a leading housing association, supporting Adults clients experiencing homelessness, mental health, and substance misuse within supported accommodation.
The main purpose of this role is to provide a welcome reception and support service to residents, and support tasks to ensure the smooth running of the service and activities on site.
We are looking for someone with support experience blended with reception or security experience.
Starting salary: £12.60 per hour
Shifts: Various 12 hour shifts available, days, nights and weekends.
Benefits:
- Competitive salary.
- Comprehensive training and development package.
- Excellent promotional opportunities.
About the role: To ensure our premises are safe and secure. We provide support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. As a Concierge you will be responsible for taking care of our facilities including health and security of the centre, reviewing CCTV, ensuring the Tenant/residents/service users are safe in the environment.
About you: We are looking for Concierge with:
- An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages.
- Previous experience of working with and or providing a concierge, security, or front of house to Vulnerable people.
- An organised person who can multitask.
- A working knowledge of Health and Safety in the workplace, COSH.
Candidates should have a current, enhanced DBS certificate; if you do not hold a valid DBS Certificate, you must be willing to apply for one. We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us.
Bank Concierge in Norwich employer: Adullam Social Enterprises C.I.C
Contact Detail:
Adullam Social Enterprises C.I.C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Concierge in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing and social care sectors. Attend local events or join online forums where you can connect with professionals. You never know who might have a lead on a Concierge role!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express your dedication to supporting vulnerable individuals. Share any relevant experiences that highlight your commitment to making a positive difference.
✨Tip Number 3
Prepare for interviews by researching the organisation. Understand their values and the specific challenges they face in supporting clients. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Bank Concierge in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in support roles and any relevant reception or security work. We want to see how your background aligns with the needs of our residents, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for helping vulnerable individuals and explain why you’re the perfect fit for the Concierge role. We love hearing personal stories that connect to our mission.
Showcase Your Organisational Skills: As a Concierge, multitasking is key! In your application, give examples of how you've successfully managed multiple responsibilities in past roles. We want to know how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get you one step closer to joining our team!
How to prepare for a job interview at Adullam Social Enterprises C.I.C
✨Know Your Stuff
Before the interview, make sure you understand the role of a Bank Concierge and the specific challenges faced by vulnerable individuals. Research the housing association and their values, as this will help you align your answers with what they’re looking for.
✨Show Empathy and Understanding
During the interview, highlight your experience working with vulnerable people. Share specific examples that demonstrate your ability to support individuals facing challenges like homelessness or mental health issues. This will show that you genuinely care about making a difference.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, such as dealing with a distressed resident or ensuring safety in the accommodation. Prepare by thinking through potential scenarios and your responses, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
Even though it’s a supportive role, first impressions matter! Dress smartly and professionally for the interview. This shows respect for the position and the people you’ll be working with, setting a positive tone right from the start.