Tenancy Sustainment Officer in Manchester

Tenancy Sustainment Officer in Manchester

Manchester Full-Time 10 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable residents in housing services and manage tenancy processes.
  • Company: Leading housing association dedicated to social care and support.
  • Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
  • Why this job: Join a passionate team and help those facing homelessness and mental health challenges.
  • Qualifications: Experience in supported housing and strong communication skills required.
  • Other info: Opportunity for personal growth and making a positive impact in the community.

The predicted salary is between 10 - 16 £ per hour.

ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the Bolton area supporting clients experiencing homelessness, mental health, and substance misuse.

Hours: 37.5 Mon to Fri

Contract: Temp

Rate: £13.02p/h

This role is to cover shifts at our services in Bolton and Bury, shifts vary from 9 to 5 but also earlies and lates. If you are passionate, flexible and have experience and knowledge of working with clients who are experiencing substance misuse, homelessness and mental health we would like to hear from you.

About the role:

  • Delivering an outstanding housing service to vulnerable residents
  • Working within the organization's aims and objectives to deliver a customer focused service
  • Coordinating tenancy management and rent collections to ensure all housing management income is collected effectively
  • Delivering a fair process of applications, carrying out relevant background checks and allocating properties in a professional and efficient way
  • Ensuring supported accommodation is available for use, minimizing void turnaround times
  • Managing all H&S and property standards and working effectively as a team to ensure they are maintained

About You:

  • Previous experience within a tenancy sustainment role or position within a supported housing environment
  • Experience of working with vulnerable or challenging adults
  • Excellent verbal and written communication skills with the ability to maintain accurate records
  • Ability to work independently using own initiative
  • The ability to manage incidents and undertake lone working

This role requires an Enhanced DBS check with barred list clearance (Adults). ASE recruitment is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us.

Tenancy Sustainment Officer in Manchester employer: Adullam Social Enterprises C.I.C

ASE Recruitment is an exceptional employer, offering a supportive and dynamic work environment for Tenancy Sustainment Officers in the Bolton area. With a strong commitment to employee growth and development, we provide comprehensive training and opportunities to make a meaningful impact on the lives of vulnerable residents. Our inclusive culture values diversity and encourages passionate individuals to join us in delivering outstanding housing services.
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Contact Detail:

Adullam Social Enterprises C.I.C Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Sustainment Officer in Manchester

✨Tip Number 1

Network like a pro! Reach out to your contacts in the social housing and care sectors. Let them know you're on the lookout for a Tenancy Sustainment Officer role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of homelessness, mental health, and substance misuse. We want you to show that you’re not just passionate but also informed. Practice common interview questions and think about how your experience aligns with the role.

✨Tip Number 3

Don’t forget to showcase your communication skills! Whether it’s in an interview or networking event, be clear and confident when discussing your past experiences. Remember, you’re selling yourself as the perfect fit for the Tenancy Sustainment Officer position.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, get your application in and let’s make a difference together!

We think you need these skills to ace Tenancy Sustainment Officer in Manchester

Experience in Tenancy Sustainment
Knowledge of Supported Housing
Experience with Vulnerable Adults
Excellent Verbal Communication Skills
Excellent Written Communication Skills
Record Keeping
Ability to Work Independently
Incident Management
Lone Working
Customer Focused Service Delivery
Coordinating Tenancy Management
Rent Collection
Background Checks
Health and Safety Management
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Tenancy Sustainment Officer role. Highlight your experience with vulnerable clients and any relevant skills that match the job description. We want to see how you can make a positive difference!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting those experiencing homelessness and mental health issues. Let us know what drives you to apply for this role.

Showcase Your Communication Skills: Since excellent verbal and written communication skills are key, make sure your application reflects this. Keep your language clear and professional, and don’t forget to proofread for any typos!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this fantastic opportunity!

How to prepare for a job interview at Adullam Social Enterprises C.I.C

✨Know Your Stuff

Make sure you brush up on your knowledge about tenancy sustainment and the specific challenges faced by vulnerable clients. Familiarise yourself with the housing association's mission and values, as well as any recent news or initiatives they’ve launched.

✨Show Your Passion

This role is all about making a positive impact, so don’t hold back on expressing your passion for helping those in need. Share personal stories or experiences that highlight your dedication to supporting individuals facing homelessness, mental health issues, or substance misuse.

✨Prepare for Scenario Questions

Expect to be asked how you would handle specific situations, such as managing a crisis or dealing with challenging behaviour. Think of examples from your past experience where you successfully navigated similar scenarios and be ready to discuss them in detail.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions prepared. This shows your genuine interest in the role and helps you understand if the organisation aligns with your values. Ask about their approach to supporting staff or how they measure success in tenancy sustainment.

Tenancy Sustainment Officer in Manchester
Adullam Social Enterprises C.I.C
Location: Manchester

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