At a Glance
- Tasks: Lead a team providing vital support to vulnerable individuals in housing services.
- Company: Join a leading housing association dedicated to making a difference.
- Benefits: Competitive pay, flexible shifts, and potential for permanent role.
- Other info: Diverse workplace welcoming all backgrounds; passion for change is key.
- Why this job: Make a real impact on people's lives while developing your leadership skills.
- Qualifications: Experience managing remote teams and understanding of vulnerable individuals' needs.
The predicted salary is between 14.49 - 14.49 £ per hour.
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire.
We have a fantastic opportunity for an experienced Concierge Team Leader to work with a leading housing association in the Bolton area supporting clients experiencing homelessness, mental health, and substance misuse.
Rate of pay: 14.49 per hour
Hours: 37.5 to 40 hrs per week
This is a full time temporary role which can become full time permanent for the right candidate.
About the role:
The main purpose of this role is to lead the team who provide the housing management support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will ensure that the concierge team provide a proactive point of contact for service users who may require support 24 hours a day or in an emergency or crisis situation. The role is full time of an average of 40 hours per week. The shift pattern is flexible to give you the ability to interact with your team who work outside of normal working hours (nights and weekends). You will be autonomous in your management of your own working time and rota to ensure the needs of your team are met and services have the staffing requirements expected that contribute to the staffing of a 24-hours-a-day service. You will ensure a good standard of professional service is given to tenants, residents, and service users (TRS) and that you and your team work within the Association's Policies and Procedures. As a senior member of staff you will be expected to ensure effective working relationships with colleagues and contribute to the maintenance and development of the Associations values, culture and ethos.
About you:
- Experience of managing staff that work remotely across site and across varying rotas.
- An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages.
- A flexible, resilient, thoughtful, therapeutic approach to working with people.
- An organised person who can multitask.
- Skills in recording and reporting via an online Customer Relationship Management system.
- A working knowledge of Health and Safety in the workplace, implications for staff and residents.
- Experience in using CRM systems to audit performance and report key performance indicators to line managers.
- Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns.
- An ability to demonstrate our values and behaviours and work within our Christian ethos.
Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experience means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better. Candidates should have a current, enhanced DBS certificate; if you do not hold a valid DBS Certificate, you must be willing to apply for one. Candidates will also need to hold a license and have access to their own transport. We value diversity and are an equal opportunities employer; we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us.
Concierge Team Leader in Leeds employer: Adullam Social Enterprises C.I.C
ASE Recruitment is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and service users. As a Concierge Team Leader in Bolton, you will benefit from flexible working hours, opportunities for professional growth, and the chance to make a meaningful impact on the lives of vulnerable individuals. With a commitment to diversity and a focus on personal development, ASE Recruitment fosters an environment where your skills and experiences are valued and can truly shine.
Contact Details:
Adullam Social Enterprises C.I.C Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Concierge Team Leader in Leeds
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Adullam Social Enterprises C.I.C, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Concierge Team Leader in Leeds
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Adullam Social Enterprises C.I.C. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Adullam Social Enterprises C.I.C. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Adullam Social Enterprises C.I.C
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Adullam Social Enterprises C.I.C.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Concierge Team Leader role at Adullam Social Enterprises C.I.C, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Adullam Social Enterprises C.I.C that you can think critically and act effectively under pressure.
