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- Tasks: Support vulnerable residents in housing services and manage tenancy processes.
- Company: ASE Recruitment connects talent with social housing and care sectors across the UK.
- Benefits: Full-time hours, competitive salary, and a chance to make a real impact.
- Other info: Enhanced DBS check needed; we value diversity and encourage all backgrounds to apply.
- Why this job: Join a passionate team dedicated to helping those facing homelessness and mental health challenges.
- Qualifications: Experience in tenancy sustainment or supported housing is essential; strong communication skills required.
The predicted salary is between 27000 - 42000 £ per year.
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire.
We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the Greater Manchester Bury area supporting clients experiencing homelessness, mental health, and substance misuse.
This role is full time 37.5 hours a week working to a rota covering early shifts and late shifts.
If you are passionate, flexible and have experience and knowledge of working with clients who are experiencing substance misuse, homelessness and mental health we would like to hear from you.
Salary: £13.02
Hours: 37.5 Mon-Fri
Contract: Full Time Temp
About the role
- Delivering an outstanding housing services to vulnerable residents
- Working within the organizations aims and objectives to deliver a customer focused service
- Coordinating tenancy management and rent collections to ensure all housing management income is collected effectively
- Delivering a fair process of applications, carrying out relevant background checks and allocating properties in a professionally and efficient way
- Ensuring supported accommodation is available for use, minimizing void turnaround times If
- ·Managing all H&S and property standards and working effectively as a team to ensure they are maintained
About You
- Previous experience within a tenancy sustainment role or position within a supported housing environment
- Experience of working with vulnerable or challenging adults
- Excellent verbal and written communication skills with the ability to maintain accurate records.
- Ability to work independently using own initiative.
- The ability to manage incidents and undertake lone working.
This role requires an Enhanced DBS check with barred list clearance (Adults).
ASE recruitment is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment.
We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us.
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Bury Tenancy Sustainment Officer employer: Adullam Social Enterprises C.I.C
Contact Detail:
Adullam Social Enterprises C.I.C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bury Tenancy Sustainment Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by clients experiencing homelessness, mental health issues, and substance misuse. This knowledge will not only help you in interviews but also demonstrate your genuine passion for the role.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios during your interview. Think of examples from your past experience where you've successfully supported vulnerable individuals, as this will showcase your skills and suitability for the position.
✨Tip Number 4
Research the housing association you'll be working with. Understanding their mission, values, and the specific services they offer will allow you to tailor your responses and show that you're a great fit for their team.
We think you need these skills to ace Bury Tenancy Sustainment Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Tenancy Sustainment Officer position. Tailor your application to highlight your relevant experience in supporting vulnerable individuals, particularly those facing homelessness, mental health issues, or substance misuse.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in tenancy sustainment or similar roles. Use bullet points to detail your achievements and responsibilities, focusing on your communication skills and ability to work independently.
Write a Strong Cover Letter: In your cover letter, express your passion for helping vulnerable individuals and your commitment to delivering outstanding housing services. Provide specific examples of how your past experiences align with the role's requirements and demonstrate your understanding of the challenges faced by clients.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adullam Social Enterprises C.I.C
✨Show Your Passion for the Role
Make sure to express your genuine passion for helping vulnerable individuals. Share specific examples from your past experiences that highlight your dedication to making a positive difference in their lives.
✨Demonstrate Relevant Experience
Prepare to discuss your previous roles in tenancy sustainment or supported housing environments. Be ready to explain how your experience with homelessness, mental health, and substance misuse has equipped you for this position.
✨Highlight Communication Skills
Since excellent verbal and written communication skills are crucial for this role, be prepared to showcase your ability to maintain accurate records and communicate effectively with clients and colleagues alike.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage incidents and work independently. Think of scenarios where you've successfully handled challenging situations and be ready to share those stories during the interview.