At a Glance
- Tasks: Support vulnerable residents in finding and maintaining their homes.
- Company: Leading housing association dedicated to social care and support.
- Benefits: Competitive pay, temp-to-perm contract, and a chance to make a real difference.
- Other info: Driving license required; commitment to safeguarding and diversity valued.
- Why this job: Join a passionate team and help change lives for the better.
- Qualifications: Experience in tenancy sustainment or supported housing preferred.
The predicted salary is between 27000 - 29000 £ per year.
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the St Helens area supporting clients experiencing homelessness, mental health, and substance misuse.
Hours: 37.5 Mon to Fri
Contract: Temp to perm
Rate: £13.89p/h
Due to the nature of the role we require someone who holds a valid driving license.
About the role:
- Delivering outstanding housing services to vulnerable residents
- Working within the organization’s aims and objectives to deliver a customer focused service
- Coordinating tenancy management and rent collections to ensure all housing management income is collected effectively
- Delivering a fair process of applications, carrying out relevant background checks and allocating properties in a professional and efficient way
- Ensuring supported accommodation is available for use, minimizing void turnaround times
- Managing all H&S and property standards and working effectively as a team to ensure they are maintained
About You:
- Previous experience within a tenancy sustainment role or position within a supported housing environment
- Experience of working with vulnerable or challenging adults
- Excellent verbal and written communication skills with the ability to maintain accurate records
- Ability to work independently using own initiative
- The ability to manage incidents and undertake lone working
Due to the nature of the role, a driver would be preferred. This role requires an Enhanced DBS check with barred list clearance (Adults). ASE recruitment is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us.
Tenancy Sustainment Officer employer: Adullam Social Enterprise Recruitment
ASE Recruitment is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for our Tenancy Sustainment Officers in St Helens. We offer competitive pay, a commitment to employee development, and the opportunity to make a meaningful impact in the lives of vulnerable residents. Our culture prioritises teamwork and diversity, ensuring that every team member feels valued and empowered to contribute to our mission of providing outstanding housing services.
Contact Details:
Adullam Social Enterprise Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Tenancy Sustainment Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation's values and mission. When you know what they stand for, you can tailor your answers to show how your passion aligns with their goals. This will make you stand out as a candidate who truly cares!
✨Tip Number 3
Practice your communication skills! As a Tenancy Sustainment Officer, you'll need to interact with vulnerable residents. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're proactive and serious about landing that job!
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Sustainment Officer role. Highlight your experience in supported housing and working with vulnerable adults. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping those experiencing homelessness and how you can contribute to our mission. Keep it concise but impactful!
Showcase Your Communication Skills:Since excellent communication is key in this role, make sure your application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adullam Social Enterprise Recruitment
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the key responsibilities like tenancy management and supporting vulnerable residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've worked with vulnerable adults or managed tenancy issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your relevant experience and how it aligns with what the housing association is looking for.
✨Communication is Key
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might be asked about how you handle difficult conversations or maintain accurate records, so think of scenarios where you've excelled in these areas.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to work independently. Think about potential challenges you might encounter in the role and how you would address them. This shows that you can think on your feet and are prepared for the realities of the job.
