At a Glance
- Tasks: Support vulnerable residents in finding and maintaining their homes.
- Company: Leading housing association dedicated to social care and support.
- Benefits: Competitive pay, temp-to-perm contract, and a chance to make a real difference.
- Other info: Driving license required; commitment to safeguarding is essential.
- Why this job: Join a passionate team and help change lives for the better.
- Qualifications: Experience in tenancy sustainment or supported housing preferred.
The predicted salary is between 28000 - 29000 £ per year.
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the St Helens area supporting clients experiencing homelessness, mental health, and substance misuse.
Hours: 37.5 Mon to Fri
Contract: Temp to perm
Rate: £13.89p/h
Due to the nature of the role we require someone who holds a valid driving license.
About the role:
- Delivering outstanding housing services to vulnerable residents
- Working within the organization’s aims and objectives to deliver a customer focused service
- Coordinating tenancy management and rent collections to ensure all housing management income is collected effectively
- Delivering a fair process of applications, carrying out relevant background checks and allocating properties in a professional and efficient way
- Ensuring supported accommodation is available for use, minimizing void turnaround times
- Managing all H&S and property standards and working effectively as a team to ensure they are maintained
About You:
- Previous experience within a tenancy sustainment role or position within a supported housing environment
- Experience of working with vulnerable or challenging adults
- Excellent verbal and written communication skills with the ability to maintain accurate records
- Ability to work independently using own initiative
- The ability to manage incidents and undertake lone working
Due to the nature of the role, a driver would be preferred. This role requires an Enhanced DBS check with barred list clearance (Adults). ASE recruitment is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us.
Tenancy Sustainment Officer in St Helens employer: Adullam Social Enterprise Recruitment
ASE Recruitment is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for our Tenancy Sustainment Officers in St Helens. We offer competitive pay, a commitment to employee growth through training and development opportunities, and a culture that values diversity and the positive impact our staff make in the lives of vulnerable residents. Join us in making a meaningful difference while enjoying the benefits of working within a passionate team focused on social care and housing solutions.
Contact Details:
Adullam Social Enterprise Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in St Helens
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Tenancy Sustainment Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the housing association's values and recent projects. Tailor your answers to show how your experience aligns with their mission. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Practice your communication skills! Since this role involves working with vulnerable adults, being able to convey empathy and understanding is key. Role-play common interview scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the lives of those we support.
We think you need these skills to ace Tenancy Sustainment Officer in St Helens
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Sustainment Officer role. Highlight your experience in supported housing and working with vulnerable adults. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping those experiencing homelessness and how your previous roles have prepared you for this position. Let us know why you’re the perfect fit!
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Adullam Social Enterprise Recruitment
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the key responsibilities, like coordinating tenancy management and supporting vulnerable residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've worked with vulnerable adults or managed tenancy issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your relevant experience and how it aligns with what the housing association is looking for.
✨Communication is Key
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might be asked about how you handle difficult conversations or maintain accurate records, so think of scenarios where you've excelled in these areas.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to manage incidents or work independently. Think about potential challenges you might face in the role and how you'd tackle them. This shows that you can think on your feet and are prepared for the realities of the job.
