Weekend Concierge

Weekend Concierge

Stoke-on-Trent Full-Time 16380 - 20456 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide a welcoming reception service and assist service users in need.
  • Company: Join Adullam Homes, a supportive housing association making a difference.
  • Benefits: Competitive salary, generous leave, training opportunities, and wellbeing programmes.
  • Why this job: Make a real impact by helping vulnerable individuals achieve their potential.
  • Qualifications: Strong communication skills and a caring attitude towards others.
  • Other info: Flexible part-time role with opportunities for career advancement.

The predicted salary is between 16380 - 20456 £ per year.

Concierge Location : Stoke Salary : £16,380 per annum Job title: Concierge A fulfilling and exciting opportunity available for a Concierge to join our Association. The Concierge will be based in our offices in Stoke. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role The post holder will provide a reception service to keep the building safe and secure. They will also be a point of contact for service users who may require assistance. The post holder will be responsible for project standards, repairs monitoring and other administrative duties relevant to the role. They will be expected to deal with crisis situations and ensure a good standard of professional service is given and will be required to work within the Associations Policies and Procedures. You will be expected to contribute to the maintenance and development of the Associations values, culture and ethos. Please see the job description for more information. Adullam offers the following benefits: Salary £16,380 per annum dependent on experience for 25 hours per week, Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance prorated for part-time employees) Training and career advancement Discounted Goods and services Group Personal Pension Plan Access to Thrive app Access to Westfield Health and Westfield Rewards/Discounts Access to Blue Light Card Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

Weekend Concierge employer: Adullam Homes

Adullam Homes Housing Association Ltd is an exceptional employer dedicated to supporting vulnerable individuals and households in Stoke. With a strong focus on employee wellbeing, we offer competitive benefits including generous annual leave, training opportunities, and a supportive work culture that values diversity and respect. Join us to make a meaningful impact while enjoying a fulfilling career with ample growth potential.
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Contact Detail:

Adullam Homes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Weekend Concierge

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the housing sector. A personal recommendation can go a long way in landing that Weekend Concierge role.

✨Tip Number 2

Be prepared for the interview! Research Adullam Homes and understand their values and mission. Show them you’re not just looking for any job, but that you genuinely want to contribute to their cause.

✨Tip Number 3

Practice your responses to common interview questions. Think about how your skills align with the responsibilities of the Concierge role, especially in crisis situations. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Adullam Homes.

We think you need these skills to ace Weekend Concierge

Reception Skills
Crisis Management
Administrative Skills
Communication Skills
Customer Service
Problem-Solving Skills
Attention to Detail
Knowledge of Policies and Procedures
Teamwork
Empathy
Conflict Resolution
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Weekend Concierge. We want to see how you can contribute to our mission at Adullam Homes!

Show Your Passion: Let your enthusiasm for supporting vulnerable individuals shine through in your application. We love candidates who are genuinely excited about making a difference in people's lives!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff!

Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role.

How to prepare for a job interview at Adullam Homes

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Weekend Concierge. Familiarise yourself with the key tasks like providing reception services, assisting service users, and handling crisis situations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your People Skills

As a Concierge, you'll be interacting with vulnerable individuals, so it's crucial to highlight your communication and empathy skills. Prepare examples from your past experiences where you've successfully supported others or resolved conflicts. This will illustrate your ability to provide a professional service and maintain a positive environment.

✨Understand the Organisation's Values

Adullam Homes is all about supporting vulnerable individuals and promoting their welfare. Research their values and ethos, and think about how your personal values align with theirs. During the interview, express your commitment to these principles and how you can contribute to their mission.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential crisis situations you might encounter as a Concierge and how you would handle them. Practising your responses will help you feel more confident and ready to tackle any challenges they throw your way.

Weekend Concierge
Adullam Homes
Location: Stoke-on-Trent

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