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- Tasks: Support young people in managing their tenancies and living independently.
- Company: Join Adullam Homes, a caring association dedicated to helping vulnerable individuals thrive.
- Benefits: Enjoy competitive pay, generous leave, training opportunities, and wellness programmes.
- Why this job: Make a real difference in young people's lives while working in a supportive environment.
- Qualifications: No specific qualifications required; passion for helping others is key.
- Other info: Fixed-term contract until January 2026; must be authorised to work in the UK.
The predicted salary is between 26059 - 36483 £ per year.
A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Chesterfield. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
- To provide advice and assist Young People to manage and sustain their tenancy in accordance with its terms enabling them to live independently.
- To carry out a full needs assessment at the point of referral into the service to establish the nature of support required by the young person in line with a person-centred approach and the Association's policies and procedures and ensure the service can meet the specific needs of the young person.
- To uphold safeguarding procedures and maintain regular contact with at-risk young people ensuring concerns are reported to relevant managers, colleagues or statutory agencies.
- You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association's values, culture and ethos.
Adullam offers the following benefits:
- Salary £26,059.00 per annum dependent on experience for 37.5 hours per week on a Fixed-Term contract until the end of January 2026.
- Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year).
- Training and career advancement.
- Discounted Goods and services.
- Pension.
- Access to Westfield Health and Westfield Rewards/Discounts.
- Access to CALM app.
- Life Assurance (4x Basic annual salary from the start of employment).
- Multidimensional wellbeing programmes and family-friendly policies for staff.
- Refer a friend policy.
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history and robust references checks.
Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Contact Detail:
Adullam Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young people in maintaining their tenancies. Understanding issues like financial management, mental health, and social support can help you demonstrate your empathy and knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing and social care sectors. Attend local events or join online forums to connect with others who work in tenancy sustainment. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Research Adullam Homes Housing Association and its values thoroughly. Be prepared to discuss how your personal values align with theirs, especially regarding safeguarding and supporting vulnerable individuals, as this will show your commitment to their mission.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle specific situations involving young people at risk, as this will showcase your problem-solving skills and ability to think on your feet.
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Tenancy Sustainment Officer position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting vulnerable individuals or working within housing associations. Use specific examples to demonstrate your ability to manage and sustain tenancies effectively.
Showcase Your Skills: Make sure to showcase skills that are particularly relevant to this role, such as communication, empathy, and problem-solving. Provide examples of how you've used these skills in past roles to support individuals in need.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your genuine interest in the role and the organisation. Mention why you want to work for Adullam Homes Housing Association Ltd and how you can contribute to their mission.
How to prepare for a job interview at Adullam Homes
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Tenancy Sustainment Officer. Be prepared to discuss how your skills and experiences align with the role, especially in supporting vulnerable individuals.
✨Showcase Your Empathy
This role requires a compassionate approach. During the interview, share examples of how you've successfully supported others in challenging situations. Highlight your ability to build trust and rapport with young people.
✨Familiarise Yourself with Safeguarding Procedures
Since safeguarding is a key aspect of this position, be ready to discuss your understanding of safeguarding policies. You might want to prepare scenarios where you had to act in the best interest of someone at risk.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the organisation's approach to tenancy sustainment and how they support their staff. This shows your genuine interest in the role and the company culture.
