At a Glance
- Tasks: Support individuals facing housing challenges and help them regain stability.
- Company: Adullam is dedicated to transforming lives through housing support and community engagement.
- Benefits: Enjoy flexible working hours and the chance to make a real difference in people's lives.
- Other info: This role is perfect for those looking to gain experience in social services.
- Why this job: Join a passionate team focused on social impact and personal growth.
- Qualifications: No specific qualifications required; just a caring attitude and willingness to learn.
The predicted salary is between 28800 - 43200 £ per year.
Tenancy Sustainment Officer
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Location : St Helens
Salary : £27,085.50 per annum
Job title: Tenancy Sustainment Officer
A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in St Helens .
Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
To provide advice and assist service users to manage and sustain their tenancy in accordance with its terms enabling them to live independently.
To identify, report and investigate tenancy breaches, working closely with internal colleagues and external agencies to ensure tenancy sustainment and where required implementing tenancy enforcement action in accordance with policy, procedure and housing regulations.
You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association's values, culture and ethos.
Please see the job description for more information.
Adullam offers the following benefits:
Salary £27,085.50 per annum dependent on experience for 37.5 hours per week,
Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
Training and career advancement
Discounted Goods and services
Group Personal Pension Plan
Access to Thrive app
Access to Medicash
Access to Blue Light Card
Life Assurance (4x Basic annual salary from the start of employment)
Multidimensional wellbeing programmes and family-friendly policies for staff
Refer a friend policy
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.
Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. xiskglj
We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.
Tenancy Sustainment Officer employer: Adullam Homes
Adullam Homes Housing Association Ltd is an exceptional employer, dedicated to supporting vulnerable individuals and households in Cheshire East North. With a strong focus on employee growth and development, we foster a collaborative work culture that values compassion and community impact. Our competitive salary and commitment to quality housing make this a meaningful and rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing homelessness. Understanding their needs and the support systems available will help you demonstrate your empathy and knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing and social care sectors. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Research Adullam's mission and values thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and the organisation, making you a more appealing candidate.
✨Tip Number 4
Prepare for situational interview questions by thinking of examples from your past experiences where you've successfully supported individuals in crisis. This will help you convey your problem-solving skills and ability to handle complex situations effectively.
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of a Tenancy Sustainment Officer. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in housing management or support roles, particularly with individuals facing multiple and complex needs. Use specific examples to demonstrate your impact.
Craft a Compelling Cover Letter:Write a personalised cover letter that connects your passion for helping those in need with the mission of Adullam. Make sure to address how your values align with their work in supporting people who have lost their homes.
Proofread Your Application:Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adullam Homes
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Tenancy Sustainment Officer. Be prepared to discuss how your skills and experiences align with the needs of individuals facing housing challenges.
✨Show Empathy and Understanding
This role involves working with people who have complex needs. During the interview, demonstrate your ability to empathise and connect with individuals from diverse backgrounds. Share examples of how you've supported others in challenging situations.
✨Prepare Relevant Examples
Think of specific instances from your past work or volunteer experiences that showcase your problem-solving skills and ability to manage difficult situations. Be ready to discuss these examples in detail, highlighting your approach and the outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Consider asking about the support systems in place for staff working with vulnerable populations.
