Service Coordinator

Service Coordinator

Manchester Full-Time 25184 - 25184 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate services and support for vulnerable individuals in a dynamic office environment.
  • Company: Join Adullam Homes, a compassionate housing association dedicated to helping those in need.
  • Benefits: Enjoy a competitive salary and the chance to make a real difference in people's lives.
  • Why this job: Be part of a supportive culture that values social impact and personal growth.
  • Qualifications: No specific experience required; just a passion for helping others and strong communication skills.
  • Other info: This role is based in Bury, offering a fulfilling career path in social services.

The predicted salary is between 25184 - 25184 £ per year.

Could you be our missing piece? Adullam has opportunities available to join our support team in Bury . About the role – Service Coordinator The main purpose of this role is to provide support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will help a service user to develop the skills needed to move on into independent living/permanent housing via a person-centred support package that is tailor made to suit the needs of everyone accessing the service. The role works on a rota to contribute to the staffing of a 24-hours-a-day service. The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 8am and 8.30pm weekdays, with an occasional weekend shift (currently one every 3 weeks) to deliver activities and some elements of the service outside of normal working hours. You will be expected to work within the organisations charitable aims and objectives and contribute to the maintenance and development of the Associations values, culture, and ethos. About you We are looking for a Service Coordinator with: Experience of managing a caseload of service users. An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages. Experience in helping others understand their goals and helping them to achieve an outcome. Skills in recording and reporting case notes via an online Customer Relationship Management system. Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns. A flexible, resilient, thoughtful, therapeutic approach to working with people. Practical skills to support service users in activities of daily living required for independence. An ability to motivate and empower service users to have greater control and choice over their life and opportunities. An ability to demonstrate our values and behaviours and work within our Christian ethos. Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better. Our offer to you We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth. This role is salaried at £25,184.25 per annum dependent on experience and skill set evidenced at interview. In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace. 25 days annual leave increasing to 30 days with service, plus Bank Holidays Two extra days leave for no unplanned absences each calendar year. Westfield Health Plan Westfield Rewards / Discounts Pension Plan Death in Service benefit Multidimensional wellbeing programmes and family friendly policies for staff About us Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

Service Coordinator employer: Adullam Homes

Adullam Homes Housing Association Ltd is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the vulnerable communities we serve. Located in Bury, our team enjoys competitive salaries, opportunities for professional development, and a commitment to making a meaningful impact through tailored support plans. Join us to be part of a dedicated organisation that values growth, collaboration, and social responsibility.
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Contact Detail:

Adullam Homes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator

✨Tip Number 1

Familiarise yourself with the mission and values of Adullam Homes Housing Association. Understanding their commitment to supporting vulnerable individuals will help you align your responses during interviews and demonstrate your passion for the role.

✨Tip Number 2

Network with current or former employees of Adullam Homes. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare specific examples from your past experiences that showcase your organisational and communication skills. As a Service Coordinator, you'll need to demonstrate your ability to manage multiple tasks and support clients effectively.

✨Tip Number 4

Research common challenges faced by housing associations and think about how you would address them. Being able to discuss these issues and propose solutions during your interview will show your proactive approach and understanding of the sector.

We think you need these skills to ace Service Coordinator

Excellent Communication Skills
Customer Service Orientation
Organisational Skills
Time Management
Problem-Solving Skills
Attention to Detail
Team Collaboration
Empathy and Compassion
Conflict Resolution
Data Entry and Management
Knowledge of Housing Regulations
Adaptability
IT Proficiency
Report Writing Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service Coordinator position. Tailor your application to highlight how your skills and experiences align with what they are looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable individuals and households. Use specific examples from your past experiences that demonstrate your ability to coordinate services effectively.

Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work that involved service coordination, support planning, or working with vulnerable populations. Be sure to quantify your achievements where possible.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail.

How to prepare for a job interview at Adullam Homes

✨Understand the Organisation's Mission

Before your interview, take some time to research Adullam Homes Housing Association Ltd. Understand their mission and values, especially how they support vulnerable individuals and households. This will help you align your answers with their goals during the interview.

✨Prepare for Scenario-Based Questions

As a Service Coordinator, you'll likely face scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you've successfully coordinated services or supported individuals in need. Be ready to explain your thought process and the outcomes.

✨Showcase Your Communication Skills

Effective communication is key in this role. During the interview, demonstrate your ability to communicate clearly and empathetically. You might be asked how you would handle difficult conversations, so prepare examples that highlight your interpersonal skills.

✨Ask Insightful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or the types of support plans the organisation implements. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.

Service Coordinator
Adullam Homes
Location: Manchester

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