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For Companies At a Glance
- Tasks: Support vulnerable individuals by creating tailored support packages for independent living.
- Company: Join Adullam Homes, a compassionate housing association making a real difference.
- Benefits: Enjoy competitive salary, generous leave, training opportunities, and wellbeing programmes.
- Why this job: Make a positive impact on people's lives while developing your career in a supportive environment.
- Qualifications: Experience in support work and a passion for helping others.
- Other info: Diverse workplace committed to fairness and respect for all backgrounds.
The predicted salary is between 25184 - 35158 £ per year.
Job Description
Could you be our missing piece?
Adullam has opportunities available to join our support team in Bury.
About the role – Service Coordinator
- The main purpose of this role is to provide support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping.
- You will help a service user to develop the skills needed to move on into independent living/permanent housing via a person-centred support package that is tailor made to suit the needs of everyone accessing the service.
- The role works on a rota to contribute to the staffing of a 24-hours-a-day service.
- The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 8am and 8.30pm weekdays, with an occasional weekend shift (currently one every 3 weeks) to deliver activities and some elements of the service outside of normal working hours.
- You will be expected to work within the organisations charitable aims and objectives and contribute to the maintenance and development of the Associations values, culture, and ethos.
About you
We are looking for a Service Coordinator with:
- Experience of managing a caseload of service users.
- An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages.
- Experience in helping others understand their goals and helping them to achieve an outcome.
- Skills in recording and reporting case notes via an online Customer Relationship Management system.
- Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns.
- A flexible, resilient, thoughtful, therapeutic approach to working with people.
- Practical skills to support service users in activities of daily living required for independence.
- An ability to motivate and empower service users to have greater control and choice over their life and opportunities.
- An ability to demonstrate our values and behaviours and work within our Christian ethos.
Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better.
Our offer to you
We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth.
This role is salaried at £25,184.25 per annum dependent on experience and skill set evidenced at interview.
In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace.
- 25 days annual leave increasing to 30 days with service, plus Bank Holidays
- Two extra days leave for no unplanned absences each calendar year.
- Westfield Health Plan
- Westfield Rewards / Discounts
- Pension Plan
- Death in Service benefit
- Multidimensional wellbeing programmes and family friendly policies for staff
About us
- Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households.
- Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos.
- We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.
Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
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Service Coordinator employer: Adullam Homes
Contact Detail:
Adullam Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors, especially those connected to Adullam Homes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want to see how you align with our mission of supporting vulnerable individuals, so think about examples from your past that showcase your commitment to this cause.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We love authenticity, so let your personality shine through while discussing your experience and skills relevant to the Service Coordinator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Service Coordinator role. We want to see how you can contribute to our mission of supporting vulnerable individuals!
Showcase Your Passion: Let your enthusiasm for helping others shine through in your application. We’re looking for someone who genuinely cares about making a difference in people’s lives, so don’t hold back on sharing your motivation!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and our values!
How to prepare for a job interview at Adullam Homes
✨Know the Organisation
Before your interview, take some time to research Adullam Homes Housing Association. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario Questions
As a Service Coordinator, you'll likely face scenario-based questions during the interview. Think about past experiences where you've supported individuals with complex needs. Prepare specific examples that highlight your problem-solving skills and ability to create tailored support plans.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, demonstrate your ability to communicate clearly and empathetically. Practice active listening and be ready to discuss how you would engage with service users to build trust and rapport.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows that you're proactive and genuinely interested in contributing to the organisation's goals.
