Concierge Team Leader

Concierge Team Leader

Full-Time 28881 - 28881 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to ensure safety and support for residents in our accommodation services.
  • Company: Adullam Homes Housing Association, dedicated to helping vulnerable individuals thrive.
  • Benefits: Competitive salary, generous leave, training opportunities, and wellbeing programmes.
  • Other info: Join a diverse team committed to respect and inclusion.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in supervision and a passion for supporting others.

The predicted salary is between 28881 - 28881 £ per year.

A fulfilling and exciting opportunity available for a Concierge Team Leader to join our Association. The Team Leader will be based in our offices in Cheshire East North. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

To supervise and coordinate the team to ensure the provision of a point of contact overnight and an on-site presence out of hours in our supported accommodation services ensuring the safety and security of the building and our tenants, residents and service users (TRS). You will be expected to contribute to the maintenance and development of the Associations values, culture, and ethos.

Benefits:

  • Salary £28,881.09 per annum dependent on experience for 40.25 hours per week
  • Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance prorated for part-time employees)
  • Training and career advancement
  • Discounted Goods and services
  • Group Personal Pension Plan
  • Access to Thrive app
  • Access to Westfield Health and Westfield Rewards/Discounts
  • Access to Blue Light Card
  • Life Assurance (4x Basic annual salary from the start of employment)
  • Multidimensional wellbeing programmes and family-friendly policies for staff
  • Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

Concierge Team Leader employer: Adullam Homes

Adullam Homes Housing Association Ltd is an exceptional employer dedicated to supporting vulnerable individuals and households in Cheshire East North. With a strong focus on employee wellbeing, we offer competitive salaries, generous annual leave, and extensive training and career advancement opportunities, all within a culture that values respect and inclusivity. Join us to make a meaningful impact while enjoying benefits like a Group Personal Pension Plan and access to wellbeing programmes.

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Contact Details:

Adullam Homes Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Concierge Team Leader

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand what makes them tick and be ready to discuss how your experience aligns with their mission. This shows you're genuinely interested and not just another candidate.

Tip Number 3

Practice your interview skills with a friend or in front of a mirror. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel when it’s time to shine!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Concierge Team Leader

Supervisory Skills
Team Coordination
Safety and Security Management
Communication Skills
Problem-Solving Skills
Crisis Management
Customer Service

Some tips for your application 🫡

Read the Job Description Thoroughly:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Concierge Team Leader, so make sure you understand the role and how your skills fit in.

Tailor Your CV:When you’re putting together your CV, don’t just send the same one to everyone. Highlight your relevant experience and skills that match the job description. We want to see how you can contribute to our team!

Craft a Personal Cover Letter:A cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you align with our values. Keep it friendly and professional – we love a personal touch!

Apply Through Our Website:Once you’ve got everything ready, head over to our website to submit your application. It’s the easiest way for us to receive your details and ensures you’re in the running for this exciting opportunity!

How to prepare for a job interview at Adullam Homes

Know the Organisation

Before your interview, take some time to research Adullam Homes Housing Association. Understand their values, culture, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Leadership Skills

As a Concierge Team Leader, you'll need to demonstrate your ability to supervise and coordinate a team. Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Be ready to discuss how you can contribute to maintaining the organisation's ethos.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of situations where you had to ensure safety and security, and be prepared to explain your thought process and actions clearly.

Ask Thoughtful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.