Concierge

Concierge

Stafford Full-Time 16400 - 22900 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Weekend Concierge, you'll support residents and ensure a welcoming environment.
  • Company: Join Adullam Homes, a dedicated housing association helping vulnerable individuals thrive.
  • Benefits: Enjoy a competitive salary and the chance to make a real difference in people's lives.
  • Why this job: This role offers meaningful work, a supportive culture, and the opportunity to impact your community positively.
  • Qualifications: No specific qualifications required; just bring your passion for helping others!
  • Other info: Perfect for students looking for weekend work that fits around their studies.

The predicted salary is between 16400 - 22900 £ per year.

Weekend Concierge

Location: Stoke

Salary: £16,380 per annum

Job title: Concierge

A fulfilling and exciting opportunity available for a WeekendConcierge to join our Association. The Concierge will be based in our offices in Stoke.

  • Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
  • We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

  • The post holder will provide a reception service to keep the building safe and secure.
  • They will also be a point of contact for service users who may require assistance.
  • The post holder will be responsible for project standards, repairs monitoring and other administrative duties relevant to the role.
  • They will be expected to deal with crisis situations and ensure a good standard of professional service is given and will be required to work within the Associations Policies and Procedures.
  • You will be expected to contribute to the maintenance and development of the Associations values, culture and ethos.

Please see the job description for more information.

Adullam offers the following benefits:

  • Salary £16,380.00 per annum dependent on experience for 25 hours per week on the weekend,
  • Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
  • Training and career advancement
  • Discounted Goods and services
  • Pension
  • Access to Westfield Health and Westfield Rewards/Discounts
  • Life Assurance (4x Basic annual salary from the start of employment)
  • Multidimensional wellbeing programmes and family-friendly policies for staff
  • Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities.We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced Adult Only DBS check, scrutiny of employment history and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

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Concierge employer: Adullam Homes

Adullam Homes Housing Association Ltd is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the vulnerable communities we serve. With opportunities for professional growth and development, our Stoke location fosters a collaborative environment where every team member can make a meaningful impact while enjoying competitive benefits and a commitment to work-life balance.
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Contact Detail:

Adullam Homes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concierge

✨Tip Number 1

Familiarise yourself with the specific needs of vulnerable individuals and households. Understanding the challenges they face will help you demonstrate your empathy and suitability for the role during any interviews.

✨Tip Number 2

Network with professionals in the housing and support sectors. Attend local events or join online forums to connect with people who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare to discuss your problem-solving skills and how you've handled challenging situations in the past. As a Concierge, you'll need to think on your feet, so having examples ready will showcase your ability to manage various scenarios.

✨Tip Number 4

Research Adullam Homes Housing Association Ltd thoroughly. Knowing their mission, values, and recent initiatives will allow you to tailor your conversation and show genuine interest in being part of their team.

We think you need these skills to ace Concierge

Customer Service Skills
Communication Skills
Problem-Solving Skills
Empathy and Compassion
Time Management
Conflict Resolution
Attention to Detail
Organisational Skills
Teamwork
Adaptability
Basic IT Skills
Knowledge of Health and Safety Regulations
Ability to Work Independently
Multitasking

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Weekend Concierge. Highlight key skills and experiences that align with the role, such as customer service and support for vulnerable individuals.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job requirements. Emphasise any previous roles in customer service or support work, and include specific examples of how you've helped others.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable individuals. Explain why you want to work for Adullam Homes Housing Association Ltd and how your values align with their mission.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at Adullam Homes

✨Understand the Role

Make sure you have a clear understanding of what a Weekend Concierge does. Familiarise yourself with the responsibilities, such as supporting vulnerable individuals and managing tenancy sustainment. This will help you answer questions confidently.

✨Show Empathy and Support Skills

Since the role involves working with vulnerable individuals, be prepared to discuss your experience in providing support or assistance. Share examples that highlight your empathy, patience, and problem-solving skills.

✨Research Adullam Homes

Take some time to learn about Adullam Homes Housing Association Ltd. Understanding their mission and values will allow you to align your answers with their goals, showing that you're genuinely interested in the position.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if the company culture aligns with your values, especially regarding their approach to supporting tenants.

Concierge
Adullam Homes
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  • Concierge

    Stafford
    Full-Time
    16400 - 22900 £ / year (est.)

    Application deadline: 2027-08-27

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    Adullam Homes

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