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- Tasks: As a Weekend Concierge, you'll support residents and ensure a welcoming environment.
- Company: Join Adullam Homes, a dedicated housing association helping vulnerable individuals thrive.
- Benefits: Enjoy a competitive salary and the chance to make a real difference in people's lives.
- Why this job: This role offers meaningful work, a supportive culture, and the opportunity to impact your community positively.
- Qualifications: No specific qualifications required; just bring your passion for helping others!
- Other info: This position is perfect for students looking for weekend work while making a difference.
The predicted salary is between 16400 - 22900 £ per year.
Concierge (Nights)
Location: Stoke
Salary: £28,829.26 per annum
Job title: Concierge
A fulfilling and exciting opportunity available for a Concierge to join our Association. The Concierge will be based in our offices in Stoke.
- Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
- We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
- This is a key operational post contributing to the management and development of Adullam services in Stoke.
- They will ensure that the concierge team provide a proactive point of contact for service users who may require support in an emergency or crisis situation.
- They will ensure that a good standard of professional service is given and will be required to work within the Association\’s Policies and Procedures.
Please see the job description for more information.
Adullam offers the following benefits:
- Salary £28,829.26 per annum dependent on experience for 41.22 hours per week,
- Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
- Training and career advancement
- Discounted Goods and services
- Group Personal Pension Plan
- Access to Thrive app
- Access to Medicash
- Access to Blue Light Card
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history and robust references checks.
Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Concierge employer: Adullam Homes
Contact Detail:
Adullam Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable individuals and households. Understanding the challenges they face will help you demonstrate your empathy and suitability for the role during any interviews.
✨Tip Number 2
Network with professionals in the housing and support sectors. Attend local events or join online forums to connect with people who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled challenging situations in the past. As a Concierge, you'll need to think on your feet, so having examples ready will showcase your ability to manage difficult scenarios.
✨Tip Number 4
Research Adullam Homes Housing Association Ltd thoroughly. Knowing their mission, values, and recent initiatives will allow you to tailor your conversation and show genuine interest in being part of their team.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Weekend Concierge position. Tailor your application to highlight relevant experience in customer service and support roles.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience, skills, and qualifications that relate to the role. Emphasise any previous work with vulnerable individuals or in housing associations.
Write a Strong Cover Letter: Your cover letter should express your passion for supporting vulnerable individuals and your commitment to providing excellent service. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adullam Homes
✨Show Your People Skills
As a Concierge, you'll be interacting with various individuals. Highlight your experience in customer service and how you handle different personalities. Be ready to share examples of how you've successfully resolved conflicts or provided exceptional service.
✨Demonstrate Your Problem-Solving Abilities
The role involves supporting vulnerable individuals, so it's crucial to showcase your problem-solving skills. Prepare to discuss scenarios where you've had to think on your feet and come up with effective solutions to unexpected challenges.
✨Research the Organisation
Familiarise yourself with Adullam Homes Housing Association and its mission. Understanding their values and the specific needs of the communities they serve will help you align your answers with their goals during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This shows your genuine interest and helps you assess if the position is the right fit for you. Consider asking about the support systems in place for staff and how success is measured in the role.