Concierge

Concierge

Oadby Full-Time 12400 - 16700 £ / year (est.) No home office possible
A

At a Glance

  • Tasks: Be the go-to person for 5 young residents during weekends, ensuring their safety and support.
  • Company: Join Adullam Homes, a dedicated organization helping vulnerable individuals achieve stability and potential.
  • Benefits: Enjoy competitive pay, generous leave, training opportunities, and wellness programs.
  • Why this job: Make a real impact in young people's lives while developing your skills in a supportive environment.
  • Qualifications: Experience in similar roles or relevant qualifications preferred; must be ready to handle various situations.
  • Other info: This is a fixed-term role until April 2026, with a focus on community and personal growth.

The predicted salary is between 12400 - 16700 £ per year.

Weekend Concierge (Oadby Leicestershire) Fixed Term covering Maternity.

Please make sure you read the following details carefully before making any applications.

Location : Leicester Salary : £14,976 per annum Job title: Concierge A fulfilling and exciting opportunity available for a waking night concierge post in our young peoples supported accommodation service in Leicester .

Adullam Homes Housing Association Ltd supports vulnerable individuals and households.

We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role This role is a key member of the team, providing out of hours assistance to 5 young people within a 24 hour supported accommodation setting.

Job holder will be expected to monitor the service over the weekend from 08:30 21:00 Saturday and Sunday.

They will have acquired knowledge through on-the-job experience and/or additional qualification.

Most work undertaken will be of routine nature requiring the job holder to follow established practices, procedures and policies.

Where incidents arise then job-holder will be the first point of contact and will be required to respond to the needs of young people, incidents and follow procedures to maintain safety and security of residents.

There will be requirement for lone-working on-site out of hours.

The job holder will be required to display a degree of persuasiveness during the handling of incidents.

The actions and decisions undertaken by the job holder will be determined predominantly by established and routine practices and processes.

Where work deviates from established practices e.g., safeguarding concerns or anti-social behaviour then the job holder will be the first responder and will be required to respond appropriately to address or diffuse situations and to escalate to on call cover or emergency services.

You will be expected to contribute to the maintenance and development of the Associations values, culture and ethos.

Please see the job description for more information.

Adullam offers the following benefits: Salary up to £14,976 per annum for 24 hours per week on a fixed term contract until April 2026, Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year) Training and career advancement Discounted Goods and services Pension Access to Westfield Health and Westfield Rewards/Discounts Access to CALM app Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities.We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd.

is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services.

We expect all staff, volunteers, and workers to share this commitment.

The successful candidate will be subject to Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history and robust references checks.

ADZN1_UKTJ

Concierge employer: Adullam Homes

Adullam Homes Housing Association Ltd is an exceptional employer, dedicated to supporting vulnerable individuals while fostering a positive work culture in Leicester. With competitive benefits such as generous annual leave, training opportunities, and a commitment to employee wellbeing, we empower our staff to grow and thrive in their roles. Join us in making a meaningful impact in the lives of young people while enjoying a supportive and inclusive workplace.
A

Contact Detail:

Adullam Homes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concierge

✨Tip Number 1

Familiarize yourself with the specific needs of young people in supported accommodation. Understanding their challenges and how to effectively support them will demonstrate your commitment to the role.

✨Tip Number 2

Highlight any previous experience you have in similar roles or environments. If you've worked with vulnerable individuals or in a support capacity, make sure to emphasize this during your interactions.

✨Tip Number 3

Prepare for potential scenarios you might face as a concierge. Think about how you would handle incidents or conflicts, as showcasing your problem-solving skills can set you apart from other candidates.

✨Tip Number 4

Engage with the values and ethos of Adullam Homes. Showing that you align with their mission to support vulnerable individuals will resonate well during your discussions and interviews.

We think you need these skills to ace Concierge

Excellent Communication Skills
Conflict Resolution
Empathy and Compassion
Ability to Work Independently
Problem-Solving Skills
Knowledge of Safeguarding Procedures
Attention to Detail
Ability to Follow Established Procedures
Persuasiveness
Experience in Supporting Vulnerable Individuals
Time Management
Adaptability
Team Collaboration
First Aid Certification

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Concierge in a supported accommodation setting. Highlight your experience with vulnerable individuals and your ability to handle incidents calmly and effectively.

Tailor Your CV: Customize your CV to reflect relevant experience, especially any roles that involved support work, crisis management, or working with young people. Emphasize skills like communication, problem-solving, and teamwork.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for supporting young people and your understanding of the challenges they face. Mention specific examples from your past experiences that demonstrate your suitability for the role.

Highlight Your Commitment to Safeguarding: Since safeguarding is a key aspect of this role, make sure to mention any relevant training or experience you have in this area. Show that you are aware of the importance of safety and security for residents.

How to prepare for a job interview at Adullam Homes

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Concierge in a supported accommodation setting. Familiarize yourself with the specific needs of young people and how to provide effective support during out-of-hours shifts.

✨Demonstrate Empathy and Communication Skills

During the interview, showcase your ability to communicate effectively and empathetically with young people. Share examples from your past experiences where you successfully handled sensitive situations or conflicts.

✨Highlight Your Problem-Solving Abilities

Be prepared to discuss how you would handle various incidents that may arise during your shift. Think about scenarios related to safeguarding concerns or anti-social behavior, and explain your approach to resolving these issues.

✨Show Commitment to Values and Culture

Adullam Homes values diversity and respect. Make sure to express your alignment with their mission and values during the interview. Discuss how you can contribute to maintaining a positive culture within the team and the organization.

Concierge
Adullam Homes
A
  • Concierge

    Oadby
    Full-Time
    12400 - 16700 £ / year (est.)

    Application deadline: 2027-04-04

  • A

    Adullam Homes

Similar positions in other companies
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Discover now
>