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For Companies At a Glance
- Tasks: Manage compliance and customer service while supporting vulnerable individuals.
- Company: Join Adullam Homes, a supportive housing association dedicated to helping people thrive.
- Benefits: Enjoy a competitive salary, generous leave, training opportunities, and wellbeing programmes.
- Why this job: Make a real impact in people's lives while working in a positive, inclusive culture.
- Qualifications: No specific qualifications required; just a passion for helping others and teamwork.
- Other info: This role is home-based or hybrid, perfect for flexible working.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Compliance & Customer Service Assistant Manager
Location: Home Based / Hybrid
Salary: £30,000 per annum
Job title: Compliance & Customer Service Assistant Manager
A fulfilling and exciting opportunity available for a Compliance & Customer Service Assistant Manager to join our Association.
- Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
- We provide quality housing, d…
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Compliance & Customer Service Assistant Manager employer: Adullam Homes
Contact Detail:
Adullam Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance & Customer Service Assistant Manager
✨Tip Number 1
Familiarise yourself with the specific compliance regulations and standards relevant to housing associations. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in compliance and customer service. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing teams and liaising with stakeholders. Highlighting your ability to foster collaboration will be key, as this role involves working closely with various parties.
✨Tip Number 4
Showcase your understanding of the values and ethos of Adullam Homes. Aligning your personal values with theirs during discussions can make a strong impression on the hiring team.
We think you need these skills to ace Compliance & Customer Service Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Compliance & Customer Service Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in compliance, customer service, or management roles. Use specific examples to demonstrate your ability to manage regulatory compliance and liaise with stakeholders effectively.
Showcase Your Values: Adullam Homes values a commitment to supporting vulnerable individuals. Make sure to express your passion for social impact and how your personal values align with the organisation's mission in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a compliance role.
How to prepare for a job interview at Adullam Homes
✨Understand the Organisation's Values
Before your interview, take some time to research Adullam Homes Housing Association. Familiarise yourself with their mission and values, especially their commitment to supporting vulnerable individuals. This will help you align your answers with their ethos during the interview.
✨Prepare for Compliance Questions
Given the nature of the role, expect questions related to property and regulatory compliance. Brush up on relevant regulations and be ready to discuss how you've managed compliance in previous roles. Use specific examples to demonstrate your experience.
✨Showcase Your Customer Service Skills
As a Compliance & Customer Service Assistant Manager, you'll need strong customer service skills. Prepare to share examples of how you've handled customer inquiries or complaints effectively. Highlight your ability to liaise with both internal and external stakeholders.
✨Demonstrate Your Leadership Qualities
Since this is a managerial position, be prepared to discuss your leadership style. Think about times when you've led a team or project, and be ready to explain how you motivate others and contribute to a positive work culture.
