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- Tasks: Provide a welcoming reception service and assist vulnerable individuals in crisis situations.
- Company: Join Adullam Homes, a supportive housing association making a real difference.
- Benefits: Competitive salary, generous leave, training opportunities, and wellbeing programmes.
- Other info: Flexible part-time hours with excellent career advancement potential.
- Why this job: Make a positive impact while developing your skills in a caring environment.
- Qualifications: Strong communication skills and a passion for helping others.
A fulfilling and exciting opportunity available for a Concierge to join our Association. The Concierge will be based in our offices in Stoke. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
The post holder will provide a reception service to keep the building safe and secure. They will also be a point of contact for service users who may require assistance. The post holder will be responsible for project standards, repairs monitoring and other administrative duties relevant to the role. They will be expected to deal with crisis situations and ensure a good standard of professional service is given and will be required to work within the Association's Policies and Procedures. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos.
Benefits:
- Salary £17,485 per annum dependent on experience for 25 hours per week
- Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
- Training and career advancement
- Discounted Goods and services
- Group Personal Pension Plan
- Access to Thrive app
- Access to Medicash
- Access to Blue Light Card
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Weekend Concierge in Stoke-on-Trent employer: Adullam Homes Housing Association
Contact Detail:
Adullam Homes Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Concierge in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Adullam Homes. You never know who might give you the inside scoop on job openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Adullam Homes and understanding their values. Think about how your skills align with their mission of supporting vulnerable individuals. This will show them you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice common interview questions and role-play with a friend. This will help you feel more confident and articulate when discussing your experience and how it relates to the Concierge role. Remember, confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Weekend Concierge in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Weekend Concierge. We want to see how you can contribute to our mission at Adullam Homes!
Show Your Passion: Let your enthusiasm for supporting vulnerable individuals shine through in your application. We love candidates who are genuinely excited about making a difference in people's lives!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us see your strengths quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Adullam Homes Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Weekend Concierge. Familiarise yourself with the job description and think about how your skills align with the tasks, such as providing a reception service and dealing with crisis situations.
✨Show Your People Skills
As a Concierge, you'll be the first point of contact for service users. During the interview, highlight your experience in customer service or any roles where you've assisted others. Share specific examples that demonstrate your ability to handle difficult situations with empathy and professionalism.
✨Understand the Organisation's Values
Adullam Homes is all about supporting vulnerable individuals and promoting welfare. Research their values and culture, and be prepared to discuss how you can contribute to their mission. This shows you're not just looking for a job, but genuinely want to be part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the organisation. This not only shows your interest but also helps you determine if this is the right fit for you. For example, ask about the training opportunities or how they handle crisis situations.