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- Tasks: Support vulnerable individuals to manage their tenancies and live independently.
- Company: Join Adullam Homes, a passionate housing association making a difference.
- Benefits: Enjoy competitive salary, generous leave, training, and wellbeing programmes.
- Other info: Diverse and inclusive workplace with excellent career advancement opportunities.
- Why this job: Make a real impact in people's lives while growing your career.
- Qualifications: Experience in support roles and strong communication skills.
A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in St Helens.
Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the roleTo provide advice and assist service users to manage and sustain their tenancy in accordance with its terms enabling them to live independently. You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association's values, culture and ethos.
Adullam offers the following benefits:
- Salary £27,085.50 per annum dependent on experience for 37.5 hours per week
- Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
- Training and career advancement
- Discounted Goods and services
- Group Personal Pension Plan
- Access to Thrive app
- Access to Medicash
- Access to Blue Light Card
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.
Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Tenancy Sustainment Officer in St Helens employer: Adullam Homes Housing Association
Contact Detail:
Adullam Homes Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in St Helens
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Adullam Homes and understanding their values. Think about how your experience aligns with their mission to support vulnerable individuals. Show them you're not just looking for any job, but that you're genuinely passionate about making a difference.
✨Tip Number 3
Practice your interview skills with a friend or family member. Get comfortable talking about your experiences and how they relate to the role of a Tenancy Sustainment Officer. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Tenancy Sustainment Officer in St Helens
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Tenancy Sustainment Officer. We want to see how you can contribute to helping vulnerable individuals and households.
Showcase Your Passion: Let your enthusiasm for supporting others shine through in your written application. We’re looking for someone who genuinely cares about making a difference in people’s lives, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and motivations.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Adullam Homes Housing Association
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenancy Sustainment Officer. Familiarise yourself with the key responsibilities, such as providing advice and support to service users. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
Since this role involves working with vulnerable individuals, it's crucial to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've successfully supported someone in need or resolved a challenging situation. This will highlight your suitability for the role.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the types of support plans they implement, or how they measure success in tenancy sustainment. This shows that you're engaged and eager to learn more about the organisation and its values.
✨Be Professional Yet Approachable
While professionalism is key, don’t forget to let your personality shine through. The role requires building relationships with colleagues and external agencies, so being approachable and friendly can set you apart. Smile, maintain eye contact, and be yourself – it’ll help create a positive impression.