At a Glance
- Tasks: Provide a welcoming reception service and support vulnerable individuals in crisis situations.
- Company: Join a compassionate Association dedicated to making a difference in the community.
- Benefits: Enjoy competitive annual leave, training opportunities, and wellbeing programmes.
- Other info: Diverse and inclusive workplace with excellent career advancement potential.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 17485 - 17485 £ per year.
A fulfilling and exciting opportunity to join our Association. The Concierge will be based in our offices in Stoke and support vulnerable individuals and households by providing a reception service, keeping the building safe and secure. They will be a point of contact for service users needing assistance, responsible for project standards, repairs monitoring and other administrative duties, deal with crisis situations, and maintain professional service within the Association’s Policies and Procedures.
Responsibilities:
- Provide a reception service to keep the building safe and secure.
- Serve as a point of contact for service users who may require assistance.
- Maintain project standards and monitor repairs.
- Perform other administrative duties relevant to the role.
- Deal with crisis situations and ensure a good standard of professional service.
- Work within the Association’s Policies and Procedures.
- Contribute to the maintenance and development of the Association’s values, culture, and ethos.
Benefits:
- Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
- Training and career advancement
- Discounted goods and services
- Group Personal Pension Plan
- Access to Thrive app
- Access to Medicash
- Access to Blue Light Card
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family‑friendly policies for staff
- Refer a friend policy
Diversity, Inclusion and Safeguarding:
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic. We are committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. The successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history and robust reference checks.
Eligibility:
Applicants must be authorized to work in the UK as we are unable to provide visa sponsorships.
Weekend Concierge employer: Adullam Homes Housing Association Ltd
Join our Association in Stoke as a Weekend Concierge, where you will play a vital role in supporting vulnerable individuals while enjoying a rewarding work environment. We offer competitive benefits including generous annual leave, career advancement opportunities, and a commitment to employee wellbeing through various programmes. Our inclusive culture values diversity and ensures that every team member is treated with respect, making it an excellent place for meaningful employment.
Contact Details:
Adullam Homes Housing Association Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Concierge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the industry. You never know who might have a lead on a weekend concierge role or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company or at a networking event, be ready to share why you're the perfect fit for the role. Keep it concise and highlight your experience with customer service and crisis management.
✨Tip Number 3
Stay proactive! If you see a job posting that excites you, don’t just apply through the usual channels. Visit our website and see if there are any events or open days where you can meet the team and show off your enthusiasm in person.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Mention something specific from the interview to remind them of your conversation.
We think you need these skills to ace Weekend Concierge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Weekend Concierge. We want to see how you can support vulnerable individuals and maintain a safe environment.
Showcase Your Communication Skills:As a point of contact for service users, it's crucial to demonstrate your ability to communicate effectively. Use clear and concise language in your application to reflect this skill.
Highlight Relevant Experience:If you've dealt with crisis situations or have experience in administrative roles, make sure to mention it! We love seeing how your past experiences can contribute to our values and culture.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adullam Homes Housing Association Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Weekend Concierge. Familiarise yourself with the job description and think about how your skills align with providing a reception service and supporting vulnerable individuals.
✨Showcase Your Crisis Management Skills
Since dealing with crisis situations is a key part of the role, prepare examples from your past experiences where you've successfully managed emergencies or difficult situations. This will demonstrate your ability to maintain professionalism under pressure.
✨Emphasise Your Commitment to Values
The Association values diversity, inclusion, and safeguarding. Be ready to discuss how you embody these values in your work. Share any relevant experiences that highlight your commitment to creating a supportive environment for all service users.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how the Association measures success in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
