Tenancy Sustainment Officer

Tenancy Sustainment Officer

Full-Time 27085 - 27085 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Help people manage their tenancies and live independently.
  • Company: Supportive organisation dedicated to community welfare.
  • Benefits: Competitive salary, generous annual leave, and a positive work environment.
  • Other info: Join a team that values collaboration and personal growth.
  • Why this job: Make a real difference in people's lives while building professional relationships.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 27085 - 27085 £ per year.

Location: St Helens

Salary: £27,085.50 per annum (dependent on experience for 37.5 hours per week)

The Tenancy Sustainment Officer will be based in our offices in St Helens and will provide advice and assistance to service users to manage and sustain their tenancy, enabling them to live independently. The role requires effective, professional relationships with colleagues and external agencies, and it contributes to the Association’s values, culture and ethos.

Responsibilities

  • Provide advice and assistance to service users to manage and sustain their tenancy, enabling them to live independently.
  • Ensure effective and professional relationships with colleagues and external agencies.
  • Contribute to the Association’s values, culture and ethos.

Benefits

Competitive annual leave (25 days annual leave plus)

Tenancy Sustainment Officer employer: Adullam Homes Housing Association Ltd

Adullam Homes Housing Association Ltd is an exceptional employer, dedicated to fostering a supportive work environment for its staff. Located in Stoke-on-Trent, the company prioritises employee wellbeing through competitive benefits, comprehensive training opportunities, and a culture that values proactive engagement in crisis situations. Joining our team means being part of a mission-driven organisation that makes a meaningful impact on the lives of vulnerable individuals.

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Contact Details:

Adullam Homes Housing Association Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tenancy Sustainment Officer

Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

Tip Number 2

Prepare for interviews by researching the organisation’s values and culture. We want to see how you align with our ethos, so think about examples from your past that showcase your ability to support service users and work collaboratively.

Tip Number 3

Practice your communication skills! As a Tenancy Sustainment Officer, you’ll need to convey information clearly and build rapport with service users. Role-play common scenarios with a friend to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Tenancy Sustainment Officer

Advisory Skills
Relationship Management
Communication Skills
Problem-Solving Skills
Empathy
Independence Support
Collaboration

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Tenancy Sustainment Officer. We want to see how you can help service users manage their tenancies effectively!

Showcase Your Communication Skills:Since building professional relationships is key, don’t forget to demonstrate your communication skills in your written application. Use clear and concise language to show us you can connect with both colleagues and service users.

Reflect Our Values:Take a moment to reflect on our Association’s values, culture, and ethos in your application. We’re looking for candidates who resonate with our mission, so let us know how you embody these principles!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Adullam Homes Housing Association Ltd

Know Your Stuff

Before the interview, make sure you understand the role of a Tenancy Sustainment Officer. Brush up on key responsibilities like providing advice to service users and managing tenancies. Familiarise yourself with the organisation's values and culture so you can show how you align with them.

Showcase Your People Skills

This role is all about building relationships, so be ready to discuss your experience in working with diverse groups. Prepare examples of how you've successfully collaborated with colleagues or external agencies in the past. Highlight your communication skills and ability to empathise with service users.

Prepare Questions

Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, challenges faced by the organisation, or how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.

Dress the Part

First impressions matter! Dress professionally but comfortably for the interview. Aim for smart-casual attire that reflects the organisation's culture. Feeling good in what you wear can boost your confidence during the interview.