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- Tasks: Support service users in managing their tenancies and living independently.
- Company: A community-focused organisation dedicated to making a difference.
- Benefits: Generous annual leave, training opportunities, and wellbeing programmes.
- Other info: Join a diverse team that values respect and inclusivity.
- Why this job: Make a real impact in people's lives while building professional relationships.
- Qualifications: Must pass an Enhanced DBS check and have a valid right to work in the UK.
The predicted salary is between 27085 - 27085 £ per year.
Location: St Helens
Salary: £27,085.50 per annum (dependent on experience for 37.5 hours per week)
The Tenancy Sustainment Officer will be based in our offices in St Helens and will provide advice and assistance to service users to manage and sustain their tenancy, enabling them to live independently. The role requires effective, professional relationships with colleagues and external agencies, and it contributes to the Association’s values, culture and ethos.
Responsibilities
- Provide advice and assistance to service users to manage and sustain their tenancy, enabling them to live independently.
- Ensure effective and professional relationships with colleagues and external agencies.
- Contribute to the Association’s values, culture and ethos.
Benefits
- Competitive annual leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance; prorated for part‑time employees)
- Training and career advancement opportunities
- Discounted goods and services
- Group personal pension plan
- Access to Thrive app
- Access to Medicash
- Access to Blue Light Card
- Life Assurance (4× basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family‑friendly policies for staff
- Refer a friend policy
Equal Opportunity
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Qualifications
- Subject to an Enhanced with Barred List Adult Only DBS check.
- Subject to scrutiny of employment history and robust references checks.
- Authorized to work in the UK; no visa sponsorship available.
Tenancy Sustainment Officer in St Helens employer: Adullam Homes Housing Association Ltd
Contact Detail:
Adullam Homes Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in St Helens
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. Building connections can open doors and give you insider info on job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their culture and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to boost your confidence. The more comfortable you are talking about your experiences, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you're proactive and genuinely interested in the role.
We think you need these skills to ace Tenancy Sustainment Officer in St Helens
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Tenancy Sustainment Officer. We want to see how you can contribute to helping service users manage their tenancies effectively.
Showcase Your Communication Skills: Since building professional relationships is key in this role, don’t forget to demonstrate your communication skills in your written application. Use clear and concise language to show us you can connect with both colleagues and external agencies.
Reflect Our Values: Take a moment to reflect on our Association’s values, culture, and ethos in your application. We’re looking for candidates who resonate with our mission, so let us know how you embody these principles in your work.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adullam Homes Housing Association Ltd
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the responsibilities, especially how to support service users in managing their tenancies. Research the organisation's values and culture so you can align your answers with what they stand for.
✨Showcase Your People Skills
This role is all about building effective relationships, so be ready to share examples of how you've successfully worked with colleagues and external agencies in the past. Think of specific situations where your communication skills made a difference, and be prepared to discuss them.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the organisation. Ask about their approach to supporting service users or how they foster a positive workplace culture. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The organisation values diversity and individuality, so be genuine in your responses. Share your passion for helping others and how you can contribute to their mission of enabling independent living.