At a Glance
- Tasks: Support vulnerable individuals by managing tenancies and ensuring housing services are delivered effectively.
- Company: Join Adullam Homes, a passionate housing association dedicated to making a difference.
- Benefits: Enjoy competitive salary, generous leave, training opportunities, and wellbeing programmes.
- Other info: Diverse workplace with a focus on respect and inclusion for all backgrounds.
- Why this job: Make a real impact in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in tenancy management and a commitment to customer service.
The predicted salary is between 24180 - 24180 € per year.
A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Leicester. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
This is a key post contributing to the delivery of Adullam’s housing services to its residents. Working within Association’s corporate aims and objectives you will deliver a customer focussed service. You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents. You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association’s values, culture and ethos.
Benefits
- Salary £24,180 per annum dependent on experience for 37.5 hours per week.
- Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
- Training and career advancement
- Discounted Goods and services
- Pension
- Access to Westfield Health and Westfield Rewards/Discounts
- Access to CALM app
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.
Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services. Over the years it has introduced and run innovative projects to offer tenants, residents, and service users opportunities for housing, support, education and training.
Tenancy Sustainment Officer in Leicester employer: Adullam Homes Housing Association Ltd
Adullam Homes Housing Association Ltd is an exceptional employer located in Leicester, dedicated to supporting vulnerable individuals and households. With a strong focus on employee wellbeing, we offer competitive benefits including generous annual leave, career advancement opportunities, and a commitment to fostering a diverse and inclusive work culture. Join us in making a meaningful impact while enjoying a supportive environment that values your contributions and promotes personal growth.
Contact Detail:
Adullam Homes Housing Association Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Adullam Homes and understanding their values and mission. Tailor your answers to show how your experience aligns with their goals, especially in supporting vulnerable individuals and households.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on common questions for Tenancy Sustainment Officers and be ready to discuss your approach to tenancy management and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Adullam Homes.
We think you need these skills to ace Tenancy Sustainment Officer in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Tenancy Sustainment Officer role. Highlight your relevant experience in housing services and any customer-focused roles you've had. We want to see how you can contribute to our mission!
Showcase Your Skills:Don’t forget to mention your skills in tenancy management, rent collection, and working with vulnerable individuals. Use specific examples to demonstrate how you've successfully navigated similar challenges in the past. This will help us see your potential!
Be Professional Yet Personable:While we appreciate professionalism, we also love a bit of personality! Let your unique voice shine through in your application. Show us who you are and why you're passionate about supporting vulnerable individuals and households.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Adullam Homes Housing Association Ltd
✨Know the Organisation
Before your interview, take some time to research Adullam Homes Housing Association. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Be prepared to discuss your previous experience in tenancy management or working with vulnerable individuals. Use specific examples to demonstrate how you've successfully handled similar situations in the past, focusing on your problem-solving skills and customer service approach.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the challenges faced by the Tenancy Sustainment Officer. This shows that you're engaged and serious about contributing to the organisation's goals.
✨Emphasise Teamwork
Since the role involves working closely with colleagues and external agencies, highlight your teamwork skills. Share examples of how you've collaborated effectively in the past and how you can contribute to a positive team environment at Adullam.
