Concierge in Knighton

Concierge in Knighton

Knighton Full-Time 14976 - 14976 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support young people in a safe environment and respond to their needs during weekends.
  • Company: Adullam Homes Housing Association, dedicated to helping vulnerable individuals thrive.
  • Benefits: Competitive salary, generous leave, training opportunities, and wellbeing programmes.
  • Other info: Join a diverse team committed to respect and inclusivity.
  • Why this job: Make a real difference in young people's lives while gaining valuable experience.
  • Qualifications: Experience in support roles and strong communication skills are essential.

The predicted salary is between 14976 - 14976 £ per year.

A fulfilling and exciting opportunity available for a waking night concierge post in our young people’s supported accommodation service in Leicester.

About Adullam Homes Housing Association Ltd: We support vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role: This role is a key member of the team, providing out of hours assistance to 5 young people within a 24 hour supported accommodation setting. The job holder will be expected to monitor the service over the weekend from 08:30 – 21:00 Saturday and Sunday. They will have acquired knowledge through on-the-job experience and/or additional qualification. Most work undertaken will be of routine nature requiring the job holder to follow established practices, procedures and policies. Where incidents arise, the job holder will be the first point of contact and will be required to respond to the needs of young people, incidents and follow procedures to maintain safety and security of residents. There will be requirement for lone-working on-site out of hours. The job holder will be required to display a degree of persuasiveness during the handling of incidents. The actions and decisions undertaken by the job holder will be determined predominantly by established and routine practices and processes. Where work deviates from established practices e.g., safeguarding concerns or anti-social behaviour then the job holder will be the first responder and will be required to respond appropriately to address or diffuse situations and to elevate to on call cover or emergency services. You will be expected to contribute to the maintenance and development of the Association’s values, culture and ethos.

Benefits:

  • Salary up to £14,976 per annum for 24 hours per week on a fixed term contract until April 2026
  • Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
  • Training and career advancement
  • Discounted Goods and services
  • Pension
  • Access to Westfield Health and Westfield Rewards/Discounts
  • Access to CALM app
  • Life Assurance (4x Basic annual salary from the start of employment)
  • Multidimensional wellbeing programmes and family-friendly policies for staff
  • Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history and robust references checks.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

Concierge in Knighton employer: Adullam Homes Housing Association Ltd

Adullam Homes Housing Association Ltd is an exceptional employer dedicated to supporting vulnerable individuals and households, offering a fulfilling role as a Weekend Concierge in Leicester. With a strong focus on employee wellbeing, competitive benefits including generous annual leave, training opportunities, and a commitment to diversity and inclusion, Adullam fosters a supportive work culture that empowers staff to make a meaningful impact in the lives of young people. Join us in our mission to create stable lives and realise potential in a rewarding environment.

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Contact Details:

Adullam Homes Housing Association Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Concierge in Knighton

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Adullam Homes. Understand their values and mission, especially how they support vulnerable individuals. This will help you connect your answers to what they care about.

Tip Number 2

Practice makes perfect! Think about common interview questions for a concierge role, like handling difficult situations or supporting young people. Role-play with a friend or in front of a mirror to boost your confidence.

Tip Number 3

Show your passion! When you're in the interview, let your enthusiasm for helping others shine through. Share personal stories or experiences that highlight your commitment to supporting young people and maintaining safety.

Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows you’re serious about joining our team.

We think you need these skills to ace Concierge in Knighton

Monitoring and Observation Skills
Incident Response
Lone Working
Persuasiveness
Safety and Security Procedures
Safeguarding Knowledge
Conflict Resolution

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Concierge. We want to see how you can contribute to supporting young people in our accommodation service.

Show Your Passion:Let us know why you're excited about this opportunity! Share your enthusiasm for working with vulnerable individuals and how you can help them achieve their potential. A bit of personality goes a long way!

Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description. Avoid fluff and get straight to the point!

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Adullam Homes Housing Association Ltd

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Concierge in a supported accommodation setting. Familiarise yourself with the specific needs of young people and how to handle incidents effectively. This knowledge will help you demonstrate your suitability for the role.

Showcase Your Experience

Be ready to discuss any relevant experience you have, especially in similar roles or environments. Highlight situations where you've had to respond to emergencies or support vulnerable individuals. Use specific examples to illustrate your skills and how they align with the job requirements.

Demonstrate Your Communication Skills

As a Concierge, you'll need to communicate effectively with young people and other staff members. During the interview, practice clear and confident communication. You might even want to prepare a few scenarios where you had to persuade or de-escalate a situation, showcasing your interpersonal skills.

Align with the Organisation's Values

Adullam Homes is committed to supporting vulnerable individuals and promoting welfare. Research their values and culture, and think about how your personal values align with theirs. Be prepared to discuss why you're passionate about this work and how you can contribute to their mission.