At a Glance
- Tasks: Support vulnerable individuals by managing tenancies and ensuring housing standards.
- Company: Join Adullam Homes, a passionate housing association dedicated to making a difference.
- Benefits: Enjoy competitive salary, generous leave, training opportunities, and wellbeing programmes.
- Other info: Be part of a diverse team that values respect and inclusivity.
- Why this job: Make a real impact in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in tenancy management and a commitment to customer service.
The predicted salary is between 31500 - 38500 £ per year.
A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Bolton. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
This is a key post contributing to the delivery of Adullam's housing services to its residents. Working within Association's corporate aims and objectives you will deliver a customer focussed service. You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos.
Adullam Offers The Following Benefits
- Salary £27,085.50 per annum dependent on experience for 37.5 hours per week on a Fixed-Term Contract until the end of June 2029
- Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
- Training and career advancement
- Discounted Goods and services
- Group Personal Pension Plan
- Access to Thrive app
- Access to Medicash
- Access to Blue Light Card
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.
Tenancy Sustainment Officer in Bolton employer: Adullam Homes Housing Association Ltd
Adullam Homes Housing Association Ltd is an exceptional employer that prioritises the well-being of its staff and residents alike. Located in Stoke-on-Trent, we foster a supportive work culture that values teamwork and community engagement, offering employees opportunities for personal and professional growth. With a comprehensive benefits package and a commitment to maintaining a safe and welcoming environment, joining our team means being part of a meaningful mission to enhance the lives of those we serve.
Contact Details:
Adullam Homes Housing Association Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Bolton
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We think you need these skills to ace Tenancy Sustainment Officer in Bolton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Adullam Homes Housing Association Ltd:Before hitting send, make sure to tailor your application specifically to Adullam Homes Housing Association Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Adullam Homes Housing Association Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
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✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
