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- Tasks: Support vulnerable individuals and provide a proactive point of contact in emergencies.
- Company: Adullam Homes Housing Association, dedicated to helping people achieve stable lives.
- Benefits: Competitive salary, generous leave, training opportunities, and wellbeing programmes.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Inclusive workplace with a commitment to diversity and safeguarding.
The predicted salary is between 22700 - 30000 £ per year.
A fulfilling and exciting opportunity available for a Concierge to join our Association. The Concierge will be based in our offices in Stoke. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
This is a key operational post contributing to the management and development of Adullam services in Stoke. They will ensure that the concierge team provide a proactive point of contact for service users who may require support in an emergency or crisis situation. They will ensure that a good standard of professional service is given and will be required to work within the Association's Policies and Procedures. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos.
Salary
£27,007.34 per annum dependent on experience for 41.22 hours per week.
- Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance - prorated for part-time employees)
- Training and career advancement
- Discounted Goods and services
- Group Personal Pension Plan
- Access to Thrive app
- Access to Westfield Health and Westfield Rewards/Discounts
- Access to Blue Light Card
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Concierge in Stoke-on-Trent employer: Adullam Homes Housing Association Limited
Contact Detail:
Adullam Homes Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Adullam Homes. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for helping others! When you get the chance to speak with someone from the team, share your experiences and why you care about supporting vulnerable individuals. It’s all about making that personal connection.
✨Tip Number 3
Prepare for the interview by understanding the Association's values and culture. Think about how your own values align with theirs and be ready to discuss this. We want to see that you’re not just a fit on paper but also in spirit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Adullam Homes.
We think you need these skills to ace Concierge in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting vulnerable individuals shine through. We want to see how much you care about making a difference in people's lives!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that align with the Concierge role. We love seeing how your background fits with our mission at Adullam Homes.
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to maintain professionalism in your written application. This role is all about providing support, so show us you can balance both!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Adullam Homes Housing Association Limited
✨Know the Organisation
Before your interview, take some time to research Adullam Homes Housing Association. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Empathy and Support Skills
As a Concierge, you'll be dealing with vulnerable individuals. Prepare examples from your past experiences where you've provided support or assistance in challenging situations. Highlight your ability to remain calm under pressure and your commitment to helping others.
✨Familiarise Yourself with Policies and Procedures
Since the role requires adherence to the Association's policies and procedures, it’s a good idea to review any relevant guidelines or best practices related to housing associations. This will help you discuss how you can contribute to maintaining these standards during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow within the organisation.