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- Tasks: Support individuals with complex needs to achieve independent living through tailored support.
- Company: Adullam Homes, a community-focused organisation dedicated to helping vulnerable individuals.
- Benefits: Generous annual leave, health plans, and wellbeing programmes to support you and your family.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience managing caseloads and understanding the needs of vulnerable individuals.
- Other info: Join a diverse team committed to respect and inclusion, with excellent training opportunities.
The predicted salary is between 22000 - 30000 ÂŁ per year.
Could you be our missing piece? Adullam has opportunities available to join our support team in Bury.
About the role - Service Coordinator
The main purpose of this role is to provide support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will help a service user to develop the skills needed to move on into independent living/permanent housing via a person‑centred support package that is tailor made to suit the needs of everyone accessing the service. The role works on a rota to contribute to the staffing of a 24‑hours‑a‑day service. The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 8am and 8.30pm weekdays, with an occasional weekend shift (currently one every 3 weeks) to deliver activities and some elements of the service outside of “normal working hours”. You will be expected to work within the organisation’s charitable aims and objectives and contribute to the maintenance and development of the Association’s values, culture, and ethos.
About you
- Experience of managing a caseload of service users.
- An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages.
- Experience in helping others understand their goals and helping them to achieve an outcome.
- Skills in recording and reporting case notes via an online Customer Relationship Management system.
- Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns.
- A flexible, resilient, thoughtful, therapeutic approach to working with people.
- Practical skills to support service users in activities of daily living required for independence.
- An ability to motivate and empower service users to have greater control and choice over their life and opportunities.
- An ability to demonstrate our values and behaviours and work within our Christian ethos.
Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experience means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better.
Our offer to you
We are a friendly, people‑focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth. This role is salaried at £25,184.25 per annum dependent on experience and skill set evidenced at interview. In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace.
- 25 days annual leave – increasing to 30 days with service, plus Bank Holidays
- Two extra days leave for no unplanned absences each calendar year.
- Westfield Health Plan
- Westfield Rewards / Discounts
- Pension Plan
- Death in Service benefit
- Multidimensional wellbeing programmes and family friendly policies for staff
About us
Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Service Coordinator in Manchester employer: Adullam Homes Housing Association Limited
Contact Detail:
Adullam Homes Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Adullam's website and social media. Understanding their values and ethos will help you connect during the conversation.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of how you've supported vulnerable individuals in the past. This will show that you can relate to the service users and understand their needs.
✨Tip Number 3
Prepare questions for your interviewer! Asking insightful questions about the role or the team shows you're genuinely interested and engaged. Plus, it helps you figure out if this is the right fit for you.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you on their radar. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Service Coordinator in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Service Coordinator. We want to see how you can support those with complex needs, so share specific examples that showcase your skills and understanding.
Showcase Your Values: Adullam is all about values and ethos, so don’t shy away from sharing your personal values in your application. We’re looking for someone who resonates with our mission, so let us know how your beliefs align with our commitment to supporting vulnerable individuals.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Adullam Homes Housing Association Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Coordinator inside out. Familiarise yourself with the challenges faced by vulnerable individuals and how your experience aligns with helping them achieve independence. This will show that you're not just interested in the job, but that you genuinely care about the people you'll be supporting.
✨Showcase Your Experience
Be ready to discuss specific examples from your past work where you've managed a caseload or supported individuals with complex needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how your skills can benefit their team.
✨Emphasise Your Values
Adullam is all about values and ethos, so be prepared to talk about how your personal values align with theirs. Share experiences that demonstrate your commitment to empowering others and working within a supportive, community-focused environment. This will help you stand out as a candidate who fits their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you too.
