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- Tasks: Support vulnerable individuals by managing tenancies and ensuring housing services are delivered effectively.
- Company: Join Adullam Homes, a compassionate housing association dedicated to making a difference.
- Benefits: Enjoy competitive salary, generous leave, training opportunities, and wellbeing programmes.
- Why this job: Make a real impact in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in tenancy management and a passion for helping others.
- Other info: Diverse and inclusive workplace with strong values and commitment to safeguarding.
The predicted salary is between 21500 - 29500 £ per year.
A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Bolton.
About the Association
Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the Role
This is a key post contributing to the delivery of Adullam's housing services to its residents. Working within the Association's corporate aims and objectives you will deliver a customer focussed service.
Responsibilities
- Co‑ordinate tenancy management and rent collection to ensure all housing management income is collected effectively.
- Ensure fair access, process of applications, relevant background checks and allocation of vacant properties.
- Ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.
- Ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents.
- Ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association's values, culture and ethos.
What we offer
- Salary £25,389 per annum dependent on experience for 37.5 hours per week.
- Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance - prorated for part-time employees)
- Training and career advancement
- Discounted goods and services
- Group Personal Pension Plan
- Access to Thrive app
- Access to Westfield Health and Westfield Rewards/Discounts
- Access to Blue Light Card
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
Equality, Diversity and Safeguarding
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Tenancy Sustainment Officer in Farnworth employer: Adullam Homes Housing Association Limited
Contact Detail:
Adullam Homes Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in Farnworth
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Adullam Homes and understanding their values. Think about how your experience aligns with their mission of supporting vulnerable individuals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy management and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Adullam Homes.
We think you need these skills to ace Tenancy Sustainment Officer in Farnworth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Tenancy Sustainment Officer. We want to see how you can contribute to our mission at Adullam Homes!
Showcase Your Passion: Let your enthusiasm for supporting vulnerable individuals shine through in your application. We love candidates who are genuinely passionate about making a difference in people's lives!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Adullam Homes Housing Association Limited
✨Know the Association Inside Out
Before your interview, take some time to research Adullam Homes Housing Association. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As a Tenancy Sustainment Officer, you'll likely face scenario-based questions during the interview. Think about past experiences where you've successfully managed tenancy issues or supported vulnerable individuals. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Teamwork Skills
Collaboration is key in this role, so be ready to discuss how you've worked effectively within a team. Prepare examples that highlight your ability to build relationships with colleagues and external agencies, as well as how you contribute to a positive work culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the challenges the team currently faces or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position aligns with your career goals.