At a Glance
- Tasks: Enhance customer onboarding and training experiences for a leading search intelligence platform.
- Company: Join a top-tier search intelligence company with a focus on customer success.
- Benefits: Remote-friendly role with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping customers succeed with innovative products.
- Qualifications: Strong customer success experience and skills in training delivery required.
- Other info: Dynamic remote work environment with excellent career advancement opportunities.
The predicted salary is between 28800 - 48000 Β£ per year.
A leading search intelligence platform is seeking a Customer Enablement Manager to enhance the onboarding and training experience for customers. The role focuses on building scalable programs that enable customers to self-succeed with the product.
Strong customer success experience is required, alongside skills in training delivery and understanding of paid search concepts. This position is remote-friendly, offering opportunities for personal and professional growth.
Remote-First Customer Enablement Manager employer: Adthena
Contact Detail:
Adthena Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Remote-First Customer Enablement Manager
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
β¨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your customer success experience and training delivery skills. This is your chance to demonstrate how you can help customers self-succeed with the product.
β¨Tip Number 3
Prepare for the interview by researching the company and its products. Understand their paid search concepts inside out so you can discuss how your experience aligns with their needs. Confidence is key!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote-First Customer Enablement Manager
Some tips for your application π«‘
Show Your Passion for Customer Success: When writing your application, let us see your enthusiasm for helping customers succeed. Share specific examples of how you've enhanced customer experiences in the past, as this will resonate with our focus on customer enablement.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how your background aligns with the role of a Customer Enablement Manager, so donβt be shy about showcasing your training delivery skills and understanding of paid search concepts.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless itβs relevant to the role. We appreciate well-structured applications that make it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is processed smoothly and allows us to keep track of all candidates effectively. Plus, itβs super easy to do!
How to prepare for a job interview at Adthena
β¨Know the Product Inside Out
Before your interview, make sure you understand the search intelligence platform thoroughly. Familiarise yourself with its features and how it benefits customers. This will help you demonstrate your ability to enhance the onboarding and training experience.
β¨Showcase Your Customer Success Experience
Prepare specific examples from your past roles where you've successfully enabled customers to self-succeed. Highlight any scalable programmes you've built or training sessions you've delivered that had a positive impact on customer satisfaction.
β¨Brush Up on Paid Search Concepts
Since the role requires an understanding of paid search concepts, take some time to review key terms and strategies. Being able to discuss these intelligently will show that you're not just a trainer but also someone who understands the product deeply.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer enablement and their vision for the future. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.