At a Glance
- Tasks: Keep purchasing and returns organised while resolving customer issues.
- Company: Join Barco, a stable business with over 40 years of experience.
- Benefits: Competitive salary, annual bonus, 25 days holiday, and wellbeing support.
- Other info: Full training provided and genuine opportunities for career growth.
- Why this job: Make a real impact in a supportive team and progress your career.
- Qualifications: No specific experience needed; just bring your positive attitude and willingness to learn.
The predicted salary is between 28500 - 28500 £ per year.
Join a stable, supportive business where you’ll keep purchasing and returns organised, resolve issues, support customers and progress your career.
- Purchasing and Returns Administrator
- Welwyn Garden City, AL7
- £26,500 to £28,000, depending on experience
- Full-time, Permanent
- Monday to Friday, 8.30am to 5.15pm
- No weekends or bank holiday working
Be the person who keeps everything organised, moving and under control.
Barco is a well-established business with over 40 years’ experience supplying plumbing and heating merchants.
Following an internal promotion, we are looking for a confident and highly organised Purchasing & Returns Administrator to join our commercial department.
This is a varied customer service and administration role where you’ll coordinate returns, communicate with customers and suppliers, resolve issues and help keep purchasing processes running smoothly.
You’ll receive full training and ongoing support, working as part of a small, close-knit team alongside sales, purchasing, accounts, goods-in and management.
This is an important role for someone who enjoys taking ownership, keeping track of the detail and ensuring every issue reaches a clear resolution.
- What’s in it for you
- £26,500 to £28,000, depending on experience
- Annual bonus, based on company and individual performance
- Monday to Friday, 8.30am to 5.15pm
- No weekends or bank holiday working
- 25 days’ holiday plus bank holidays after probation
- Life insurance at three times your salary
- Wellbeing support, including 24-hour counselling and private GP access
- Free parking
- Short walk from Welwyn Garden City station and town centre bus services
- Full training and ongoing support
- A genuine opportunity to progress within the business
- What you’ll be doing
You’ll help keep Barco’s purchasing and returns activity organised and streamlined, acting as a key point of contact for customers, suppliers and colleagues.
- Returns
- Managing the returns process from initial customer contact through to resolution
- Speaking with customers about returns, faulty items and damaged goods
- Liaising and negotiating with suppliers to achieve fair and practical outcomes
- Inspecting returned goods and maintaining accurate records
- Raising claims with carrier services for damaged or missing items
- Keeping customers informed throughout the process
- Purchasing
- Supporting the commercial and buying team with day-to-day administration
- Chasing suppliers for delivery dates and updating internal teams
- Working with goods-in and accounts to resolve delivery discrepancies promptly
- Keeping records and outstanding actions organised and up to date
- Helping ensure processes remain efficient and nothing is overlooked
- What we’re looking for
You don’t need to arrive as the finished article. Barco is more interested in finding someone with the right attitude, confidence and willingness to learn.
You’ll need to be
- Highly organised and able to manage several tasks at once
- A clear and confident communicator, particularly over the telephone
- Comfortable dealing with both customers and suppliers
- Confident negotiating and working towards practical solutions
- Committed to delivering excellent customer service
- Proactive, dependable and willing to take ownership
- Calm under pressure, with strong attention to detail
- Positive, professional and comfortable working as part of a close-knit team
Previous experience in purchasing, returns, customer service, account management or administration would be helpful, but it is not essential.
Full training will be provided for the right person.
Why join Barco?
Barco is an established and respected business with over 40 years’ experience in its market.
You’ll be joining a stable and supportive company where good people are recognised and given the opportunity to progress.
This vacancy has arisen through internal promotion, making it a genuine opportunity to build a long-term career within the business.
Apply now
If you enjoy keeping things organised, communicating with confidence and making sure customers receive an excellent service, we’d love to hear from you.
Applicants must already have the right to work in the UK. Barco is unable to offer visa sponsorship for this role.
No recruitment agencies, please.
This role may suit candidates with experience as a Purchasing Assistant, Procurement Administrator, Returns Administrator, Customer Service Administrator, Logistics Coordinator, Service Coordinator, Stock Administrator or Administration Assistant.
Purchasing and Returns Administrator in Welwyn Garden City employer: AdTalent Recruitment
Claires Court is an excellent employer, offering a flexible and supportive work environment for Domestic Assistants in Maidenhead. With part-time roles available during term-time or year-round, employees benefit from full training, a friendly atmosphere, and the opportunity to contribute to a safe and welcoming school environment. Join us to be part of a team that values respect, responsibility, and integrity while providing meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Purchasing and Returns Administrator in Welwyn Garden City
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like AdTalent Recruitment.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Purchasing and Returns Administrator in Welwyn Garden City
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to AdTalent Recruitment:Your cover letter should read like you’re chatting directly to AdTalent Recruitment. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like AdTalent Recruitment.
How to prepare for a job interview at AdTalent Recruitment
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at AdTalent Recruitment!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at AdTalent Recruitment. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into AdTalent Recruitment's culture.
