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- Tasks: Deliver top-notch customer service and manage branch operations with a hands-on approach.
- Company: Join Stevenswood, a stable and supportive business that values its team.
- Benefits: Enjoy a competitive salary, generous holiday, health cash plan, and retail discounts.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities.
- Qualifications: Strong communication skills and a proactive attitude are essential; experience is a bonus.
- Other info: Perfect for those who thrive in a busy environment and love helping customers.
The predicted salary is between 25964 - 25964 £ per year.
Looking for a stable, hands-on role with great hours, benefits and progression? Join Stevenswood as a Branch Assistant in Crewe - CW1 with a salary of £25,964.25 per annum.
Full time | Mon–Thurs 7.30am–4.30pm | Fri 7.30am–3.30pm
Stevenswood is looking for a proactive, customer focused Branch Assistant to support our busy branch operations in Crewe and Perth. If you enjoy building relationships, staying organised and taking ownership of customer experience from enquiry through to installation, this could be the perfect fit.
As Branch Assistant, you will:
- Deliver excellent customer service and support customer accounts
- Generate quotes using industry software
- Maintain accurate customer records and process orders
- Assist with banking and reporting
- Manage stock, pick orders and organise dispatch
- Drive sales opportunities and support branch KPI targets
- Maintain high standards of organisation and branch presentation
You’ll need strong communication skills, good IT confidence and solid numeracy skills. Experience in customer service, trade, construction supplies or building materials would be advantageous, but attitude and reliability matter most.
What’s in it for you?
- £25,964.25 salary
- 5 weeks holiday plus bank holidays, with option to buy 2 extra days
- No Saturday working
- Health Cash Plan
- Retail Discount Scheme
- Life Assurance
- Company Sick Pay
- Paid volunteering time
- Friends and Family product cashback
This is a hands-on, varied role where you will be a key part of a supportive branch team and an ambassador for the Stevenswood brand. Applicants must have the right to work in the UK. Sponsorship is not available. No agencies please.
Why apply?
You’ll be joining a stable, growing business where people are valued, supported and developed. You’ll enjoy consistent weekday hours, excellent benefits, and a hands-on role where no two days are the same. If you like being busy, helping customers and taking pride in doing a great job, you’ll feel right at home at Stevenswood.
Other Skills & Experience: Branch Assistant, customer service, stock management, quoting, sales, KPI, building materials, trade counter.
Trade Counter Assistant in Crewe employer: AdTalent Recruitment
Contact Detail:
AdTalent Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stevenswood. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your organisational skills! As a Branch Assistant, you'll need to juggle various tasks. Prepare to discuss how you stay organised and manage your time effectively. Maybe even bring a little planner or notes to demonstrate your approach!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Assistant in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant roles in trade or construction supplies to show us you're a great fit for the Branch Assistant position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role at Stevenswood. Share specific examples of how you've delivered excellent customer service or managed stock effectively in the past, so we can see your proactive attitude shining through.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your information logically, so we can easily see how you’d fit into our supportive branch team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it shows us you’re keen to join the Stevenswood family!
How to prepare for a job interview at AdTalent Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Branch Assistant. Familiarise yourself with customer service principles, stock management, and how to generate quotes using industry software. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
As a Branch Assistant, strong communication is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Organisational Skills
Being organised is crucial in this role. Think of specific instances where you've managed multiple tasks or maintained accurate records. Highlighting your ability to stay organised will reassure the interviewer that you can handle the busy environment at Stevenswood.
✨Express Your Enthusiasm for Customer Service
Stevenswood values a customer-focused attitude. Be ready to discuss why you enjoy helping customers and how you take ownership of their experience. Showing genuine enthusiasm for delivering excellent service can set you apart from other candidates.